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Old 02-18-2011, 06:17 PM   #1
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Default Unanswered: Webkinznewz Rapper Hat

Hi there! I clicked on the floating wisp on webkinznewz.com to get the rapper hat. I entered all the correct information then it said server error and a white screen came up. I tried again and same thing happened. An hour later I tried again and it said I had already entered the "promotion", but when I looked in my dock for the hat it isn't there. I cleared my cache (I am using google chrome) and still no hat. I tried again thinking it was a glitch but I still got the page where it said I had already entered. What should I do? Thanks
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Old 02-18-2011, 06:20 PM   #2
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Default Re: Webkinznewz Rapper Hat

If you have already cleared your cache and checked your dock, the only thing is to call Ganz and see if they can award you one, they can look and see it is not there

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Old 02-19-2011, 03:07 PM   #3
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Default Re: Webkinznewz Rapper Hat

View Post Originally Posted by dawnscott1
If you have already cleared your cache and checked your dock, the only thing is to call Ganz and see if they can award you one, they can look and see it is not there

Contact Ganz - Webkinz Insider Wiki

Ok thanks, I will try that

View Post Originally Posted by softbop
Ok thanks, I will try that
Is anyone else having this problem???

I didn't get the hat, and I see GANZ is currently closed for the weekends if I call. I find emailing them, inefficient. So thanks dawnscott for replying

Last edited by softbop; 02-19-2011 at 03:07 PM..
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Old 02-19-2011, 03:22 PM   #4
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Default Re: Webkinznewz Rapper Hat

I guess you'll have to wait until they open again... But if the error message comes up again when you do those contests, just keep entering your information and hitting the submit button because the same thing happened to me and if you do it a few times, it finally takes it!!
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