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On a bunch of my accounts I get a flashing error message after I log off. It only flashes for a split second and it has taken me dozens of times logging off before I was able to capture it in a screen shot. It says "It has been determined that your username is not appropriate. You will not be allowed to pay in Webkinz World until you change your username. Please enter a new username in the box and click "OK." ... Well, there is nothing wrong with my usernames except for some of them contain real first names (e.g. kim). ... and if they are going to make me change my usernames, then they should let the screen for changing it remain up until I actually change my username(s) (the screen only flashes and if I blink, then I miss it.....there is no time to enter a new username).
Is anyone else getting this error? Is this something I should worry about?
So far not yet... it could be one of those crazy glitches or it could be the real thing. For now, I'd just make a similar username to the one you have now.
There is no way for me to make a similar username at this time. The screen to change it doesn't stay up long enough for me to enter anything--it disappears in a split second. I don't think there is a way to change it without contacting Ganz customer service (and even then, I will probably only get a form letter back). I hope it is a glitch. I don't see anything wrong with a first name in a username. Nobody can "identify" me by only a first name.
I'd call GANZ customer support. Tell them about the problem--and they can't just give you a form letter. Tell them that you are only concerned about it, and that you would appreciate it if they could either take it off, or leave it up long enough to change. Oh dear...I hope they don't go around deeming usernames innapropriate--m00sep00p could be really attacked! Yikes!
I can still log off and back on. I am hoping I will still be able to tomorrow. Who knows what they will do after their nightly maintenance. Let's hope it is just a glitch, because if it is not then they will probably have thousands of calls about it!
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