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Old 04-26-2009, 03:17 PM   #21
call me Ashley. [=
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

Thats exactly what happens!!!
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Old 04-26-2009, 03:58 PM   #22
cora246
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

it probaly wasn't supost to get sent so I would just ignore it or call Ganz
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Old 04-26-2009, 11:21 PM   #23
PEEP!
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

I kept getting those messages all day today. It happened when I was in a vacation party.
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Old 04-27-2009, 06:06 AM   #24
I'm now a
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

That happened to my cousin except she tried to open a letter but it won't open it was stuck on her screen until she logged off Webkinz World
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Old 05-02-2009, 09:02 PM   #25
call me Ashley. [=
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

yes this happens too!
please GANZ fix this!
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Old 05-02-2009, 09:32 PM   #26
snoga
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

not to act like a smarty pants but just dont open it. it might effect your account if it keeps doing that. i would just ignore it.
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Old 05-02-2009, 09:34 PM   #27
no
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

My mom has that problem on her account, she just ignores it. It pops up on the screen, and never goes away. If it bothers you, call GANZ.
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Old 05-02-2009, 09:36 PM   #28
Jenna.....
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

12 of my messages won't open!
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Old 05-03-2009, 02:33 AM   #29
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Talking Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

:abn: Hello FunnyHoney,

I've been having this same problem since Feb. 22, 2009. By now there are a total of 4 letters on my screen that I haven't been able to open. It is a real pain, because once I try to open them, they stay on the middle of the screen and won't go back into the lower left hand corner, where the unopened mail belongs. I then have to log out in order to get that piece of mail back down in the corner with the rest of the unopened mail. Yes, I did call Ganz about this and the customer service told me that it isn't unusual, and that it's just a glitch that they haven't been able to clear up yet. I've been calling them repeatedly for the past three months and they always give me the same answer. It doesn't bother me much by now, except this makes it impossible to play with the puzzles while in my room. I just remember how many items that can't be opened whenever I look to see if I've gotten any mail for that day and subtract that number, for me to know how many new pieces of mail that I need to open. It's not only the Webkinz mail that gets stuck, I've had a few friends that have sent me mail and it is also stuck without being able to be opened. It's a real bummer.

~ Imaclown

View Post Originally Posted by FunnyHoney
I don't know if anyone else ha had this problem but me AND my brother are both having it.
This message appears when I click on the mail that says "Your furry friends at Webkinz" :
Click the image to open in full size.
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Old 05-03-2009, 02:54 AM   #30
Flargaboofsuchdaf
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Default Re: Webkinz World Sent Me a Mail That Doesn't Open!! Pictures Included.

I'm very sorry for your trouble! Everybodys suggestions seem good! It's also probably not an important message, by the way. Probably just " Webkinz Day Celebration" Card. Good Luck! Hopefully this doesn't continue!
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