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Old 04-20-2009, 08:50 PM   #1
waldo08
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Default Unanswered: WW Screen Offcenter

I need some help. I got a new laptop with a 17" screen. Now when I log in to WW, it is offcenter. Using Mozilla Firefox, it is so far off that I can't click on the Log Off button. On Internet Explorer it isn't as bad but still off center. Does anyone know what I can do? Thanks!
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Old 04-20-2009, 08:56 PM   #2
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Default Re: WW Screen Offcenter

You have to change your screen resolution to fit webkinz.

Check out webkinz.com to see which one you need.
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Old 04-20-2009, 09:03 PM   #3
waldo08
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Default Re: WW Screen Offcenter

Thanks St. Bernard! I'll try it right now!!
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Old 04-20-2009, 09:15 PM   #4
waldo08
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Default Re: WW Screen Offcenter

I tried adjusting the resolution. It moved everything right on Internet Explorer but didn't help on Firefox.

Here is what it looks like:

Click the image to open in full size.
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Old 04-21-2009, 08:18 AM   #5
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Default Re: WW Screen Offcenter

I am sorry to hear you are having problems. Maybe just keep using IE and stay away from firefox. When I use a computer where the screen is goofy, I make sure and close all the tool bars on the main IE window. (Click View --> Toolbars --> then uncheck the toolbars that take up too much room.) And you tweeked your screen resolution? You may have to change it several times before you find one that works. I hope this helps.
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Old 04-21-2009, 08:28 AM   #6
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Default Re: WW Screen Offcenter

I had the same sort of problem except my screen was to the left. It went right to the left edge, so it wasn't cutting anything off, but just a little annoying. Somebody on here told me to hold down the Ctrl key while pushing the + key a few times. That works for me to get it in the center. If you push the - key, it goes the other way. I would try holding Ctrl while pushing - a few times. Do it after pushing log in, but before typing in your username and password. For some reason, after you type anything or even click in the box, it doesn't work. It also works after logging in while WW is loading. I hope this helps.
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Old 04-21-2009, 09:13 AM   #7
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Default Re: WW Screen Offcenter

View Post Originally Posted by lilkinzgrandma
I need some help. I got a new laptop with a 17" screen. Now when I log in to WW, it is offcenter. Using Mozilla Firefox, it is so far off that I can't click on the Log Off button. On Internet Explorer it isn't as bad but still off center. Does anyone know what I can do? Thanks!
The same thing happened to me today! i can't hellp you, because i am having the same problem. SORRY!
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Old 04-21-2009, 09:30 AM   #8
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Default Re: WW Screen Offcenter

Have you changed the page view?? Sometimes that will bring it back to on-center.

Click the image to open in full size.
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Old 04-21-2009, 10:01 AM   #9
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Default Re: WW Screen Offcenter

I'm sorry, hon, I do not know how to help you with this. I have Safari and Firefox, and they are both working for me. If you just got a new lap top (and especially if it is an apple) you could possibly take it to the place of purchase and ask them to help you with it. Oh, and when it is fixed, please post how you were able to get it resolved! Big hug to you!!!!
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Old 04-21-2009, 06:17 PM   #10
waldo08
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Default Re: WW Screen Offcenter

Thank you everyone for your help and empathy!! It is so nice to have such good friends here! I will give your suggestions a try and let you know how I fare. Thanks again.
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