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Old 03-02-2011, 10:34 PM   #1
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Default Answered: WW and Regional Contest Locations?

Does anyone know how WW determines your location for regional contests like the new Bunny contest limited to the US? Reason I ask is that my membership is at my fathers address in Canada, but right now I am at my Mom's in the US so the ip I am connecting from is in the US.

When the last regional contest was on - the Chippet Dresses - it was limited to Canada and I was in the US and the only way I was able to play was by connecting using a VPN to my Dad's office in Canada (so I had my Canadian IP) but I am not seeing the Bunny contect which would suggest that maybe they are looking at where my membership is not where I am logged in from.

Does anyone know?

Thanks!
Ziffster is offline Female
Best Answer - Posted by Ziffster
Hi all,

I hope others find this information usefull.

I ended up talking to Ganz on another topic and asked how this was handled and was advised that WITH THIS promotion it is based on country where the IP address you log on with is registered. They also explained that although you may be in the Canada that does not necessarily mean that you will have a Canadian IP address as some international ISP's will trunk connections to another country and thus connections to be located somewhere other than where they are actually located.

I asked whey they said 'With This Promotion' and was told that depending on the promotion the restrictions may be based upon where the IP address used to log on is registered (typically a good indication of where you are logging in from) or where the account is registered (typically a good indication as to the members nationality).

I asked regarding the use of proxy services to 'relocate' your log on and was advised that if a user was found to be doing this to circumvent regional restrictions and was told that this may be considered to be using electronic means to circumvent WebKinz security measures and thus be grounds for punative action to be taken by Ganz under the terms set out in the user agreement (and I thought we were seeing a kinder gentler Ganz lately).

Thanks all for your help!

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Old 03-02-2011, 10:41 PM   #2
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Default Re: WW and Regional Contest Locations?

I think its because your account is addressed in Canada. I'm not sure if it has anything to do with your IP address. I believe they are looking at where your membership is and not where you are logged in. It would make the most sense I believe. Sorry your not able to see/get the bunny
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Old 03-02-2011, 10:45 PM   #3
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Default Re: WW and Regional Contest Locations?

I'd like to know the answer to this also

btw my membership was started in the USA before I moved back here - so I don't think that's what they base it on

how do they figure where who is ??
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Old 03-02-2011, 11:14 PM   #4
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Default Re: WW and Regional Contest Locations?

It is where you are when you are logging into that account. Many members have EURO and asian accts and do not live there, but could see the free bunny ads because they were in the US. If you were in Canada with your asian and euro accts, you wouldn't see them because you were logging in from Canada. Hope that clears that up?
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Old 03-03-2011, 02:13 PM   #5
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Default Re: WW and Regional Contest Locations?

View Post Originally Posted by Ziffster
Does anyone know how WW determines your location for regional contests like the new Bunny contest limited to the US? Reason I ask is that my membership is at my fathers address in Canada, but right now I am at my Mom's in the US so the ip I am connecting from is in the US.

When the last regional contest was on - the Chippet Dresses - it was limited to Canada and I was in the US and the only way I was able to play was by connecting using a VPN to my Dad's office in Canada (so I had my Canadian IP) but I am not seeing the Bunny contect which would suggest that maybe they are looking at where my membership is not where I am logged in from.

Does anyone know?

Thanks!
If you are logging in from the US and not seeing the ads, check to make sure you are able to see 3rd party ads... You can check by entering "my pets" then clicking the "options" tab.
ArkMama is offline Female
Old 03-03-2011, 02:19 PM   #6
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Default Re: WW and Regional Contest Locations?

Honestly, I have no idea, but the other people gave you some tips. (:
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Old 03-03-2011, 04:59 PM   #7
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Default Re: WW and Regional Contest Locations?

I believe its based off of your IP Address.
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Old 03-03-2011, 09:30 PM   #8
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Default Re: WW and Regional Contest Locations?

It is definite based on your IP address. A lot of people who are in the states have Euro or Asian accounts and can see the ads. You need to check to make sure your account is not blocking 3rd party ads.
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Old 03-06-2011, 08:30 PM   #9
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Ziffster is a jewel in the roughZiffster is a jewel in the rough

Exclamation Re: WW and Regional Contest Locations?

Hi all,

I hope others find this information usefull.

I ended up talking to Ganz on another topic and asked how this was handled and was advised that WITH THIS promotion it is based on country where the IP address you log on with is registered. They also explained that although you may be in the Canada that does not necessarily mean that you will have a Canadian IP address as some international ISP's will trunk connections to another country and thus connections to be located somewhere other than where they are actually located.

I asked whey they said 'With This Promotion' and was told that depending on the promotion the restrictions may be based upon where the IP address used to log on is registered (typically a good indication of where you are logging in from) or where the account is registered (typically a good indication as to the members nationality).

I asked regarding the use of proxy services to 'relocate' your log on and was advised that if a user was found to be doing this to circumvent regional restrictions and was told that this may be considered to be using electronic means to circumvent WebKinz security measures and thus be grounds for punative action to be taken by Ganz under the terms set out in the user agreement (and I thought we were seeing a kinder gentler Ganz lately).

Thanks all for your help!

Ziffster is offline Female
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