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Old 10-08-2008, 08:37 PM   #21
Diary Of A Wimpy Kid
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Default Re: Webkinz World Not Loading

View Post Originally Posted by 366100068
it didnt work for me for a while, keep trying!
Okay, I will! BTW, I love your avvie and siggie!


ILW
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Old 10-08-2008, 09:42 PM   #22
Lil Kinz
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Default Re: Webkinz World Not Loading

Well it's good to know I'm not the only one. Apparently I need to apologize to my husband as I was blaming him for doing something to my computer. I can't even get to the green screen; I'm still stuck at a white log in screen. I've tried cleaning temp files, rebooting, verifying they are all "safe" websites with my firewall, refreshing pages. All to no avail. My son and I are fighting Webkinz withdrawal. Hopefully it won't take as long to fix the glitches as it does at work! Good luck to all and thank you for all the tips.

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Old 10-09-2008, 07:51 AM   #23
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Default Re: Webkinz World Not Loading

Please Help! I am having a problem similar to other posting here. My girls and I (all five of us) can't log into Webkinz World. It has been over a week now. We can't do it from either one of our computers. We've tried clearing the cache, cookies, temp files,... Nothing helps. Here's another clue though. I had a friend try my account on her computer, and it works. SO, what's the deal? Webkinz must have done something to their site a week ago that's causing this problem for everyone, but why can my friend get into my account on her computer, but we can't on either one of our computers? We can type in our user name and password, but even after hours the computer still says "loading". The kids are so disappointed and I am fed up!
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Old 10-09-2008, 07:56 AM   #24
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Default Re: Webkinz World Not Loading

Really nothing to do, because that is errors on their part... So we just have to wait for it to be fixed.. Hopefully that happens very soon, because this is crazy... lol
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Old 10-09-2008, 11:52 AM   #25
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Default Re: Webkinz World Not Loading

you should try hittin the f5 key if it's slower than 30 seconds or you'll be waiting forever!!
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Old 10-09-2008, 11:58 AM   #26
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Default Re: Webkinz World Not Loading

I still CANNOT get logged on and its driving me CRAZY!!!!!!!!!!
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Old 10-09-2008, 01:05 PM   #27
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Default Re: Webkinz World Not Loading

I have found out that it's not my computer having the issues but not being able to log in at all is a regional issue. I've called around to our friends in this area and NO ONE can log in at all. I even called a good friend who is a computer network specialist and he wasn't able to get in. He said most likely it's a regional server having connection problems with Webkinz.

Here's the response I got today from a Ganz representative that has also been trying to help me:
"You have inquired about a glitch you have discovered while visiting Webkinz World.

We are aware of the problem and our technical team is working on correcting the issue as soon as possible. Since Webkinz World is continuously upgrading and updating the site, we cannot give you an exact timetable as to when this issue will be resolved. However, rest assured we are looking into the problem and are in the process of rectifying the situation.

We apologize for any inconvenience."

Looks like I'll just keep trying every so often and maybe one day we'll be able to get back in.

Renee

---------- Renee97 added 2 Minutes and 20 Seconds later ----------

View Post Originally Posted by stuffedwithfun
Please Help! I am having a problem similar to other posting here. My girls and I (all five of us) can't log into Webkinz World. It has been over a week now. We can't do it from either one of our computers. We've tried clearing the cache, cookies, temp files,... Nothing helps. Here's another clue though. I had a friend try my account on her computer, and it works. SO, what's the deal? Webkinz must have done something to their site a week ago that's causing this problem for everyone, but why can my friend get into my account on her computer, but we can't on either one of our computers? We can type in our user name and password, but even after hours the computer still says "loading". The kids are so disappointed and I am fed up!
Sadly my kids and I are in the same boat with you and feel your pain!!! Webkinz withdrawl is HARD! LOL!
Renee

Last edited by Renee97; 10-09-2008 at 01:05 PM.. Reason: Automerged Doublepost
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Old 10-09-2008, 03:54 PM   #28
Lil Kinz
sllhorton is an unknown quantity at this point

Default Re: Webkinz World Not Loading

View Post Originally Posted by Chariac
It might be something else interfering with the flash player webkinz uses. My husband updated one of his games on our windows vista computer and suddenly I couldn't log on either. I just got a blank blue screen. But I could log on if I went to another computer. Eventually I figured out that his update also updated Real Networks real player download feature. I disabled the download feature in real Player and now webkinz works fine. You might check it out... I didn't even know I had real player on here because I routinely delete it but he got it with a program so even if you don't think you have it, you might be surprised. If it's not real player and if it does work on another computer then i would start ending items in the processes tab of your Task Manager (carefully, don't end explorer and if your system stops working, just reboot and avoid ending the last item on your next try) and keep checking to see what could be interfering. Hope this Helps.
Thank you so much. As soon as I uninstalled Real Player everything now works just fine!!
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Old 10-09-2008, 08:10 PM   #29
Diary Of A Wimpy Kid
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Default Re: Webkinz World Not Loading

[quote=Renee97;10941926]I have found out that it's not my computer having the issues but not being able to log in at all is a regional issue. I've called around to our friends in this area and NO ONE can log in at all. I even called a good friend who is a computer network specialist and he wasn't able to get in. He said most likely it's a regional server having connection problems with Webkinz.

Here's the response I got today from a Ganz representative that has also been trying to help me:
"You have inquired about a glitch you have discovered while visiting Webkinz World.

We are aware of the problem and our technical team is working on correcting the issue as soon as possible. Since Webkinz World is continuously upgrading and updating the site, we cannot give you an exact timetable as to when this issue will be resolved. However, rest assured we are looking into the problem and are in the process of rectifying the situation.

We apologize for any inconvenience."

Looks like I'll just keep trying every so often and maybe one day we'll be able to get back in.

Renee





That's really helpful, thanks!

ILW

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Old 10-10-2008, 03:08 PM   #30
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Default Re: Webkinz World Not Loading

Quote:
Thank you so much. As soon as I uninstalled Real Player everything now works just fine!!
I'm so glad that helped. Most people don't even use real player anyway and if it interfere's with Webkinz World, I know which program will win. (You don't have to uninstall it completely though if you use it... instead go to tools, then preferences in Realplayer, then click on Download and recording, and uncheck the enable web downloading box. Hit OK, then restart. You should be good.)

Another program that can interfere is Flashget. If any of you use it for downloading, it can interfere with Webkinz, but getting the latest version of Flashget fixes that problem.

As far as I can tell, if you have the problem where it just says loading or shows a colored screen, real player seems to be the culprit.

If your problem is a white screen, try the links I listed earlier in this thread.

If your problem is that when you click on anything, you get either weird popups, or you webkinz world does nothing, check for a new version of Flashget, or uninstall it if you don't use it.
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