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Old 02-17-2010, 02:26 PM   #11
Silver8328
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Default Re: WW on laptop issues

I just had this problem the other day when something updated but for me the whole page didn't show on Firefox and was fine on IE. I finally figured out how to get the whole thing to show again for me by holding down control and hitting either - or = until it looked right. I hope it helps.
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Old 02-17-2010, 02:31 PM   #12
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Default Re: WW on laptop issues

Press F11, it really works and you can see everything, thats what I do!
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Old 02-17-2010, 02:40 PM   #13
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Default Re: WW on laptop issues

I have a laptop using IE. SometimesI have to go to the control panel and "adjust screen resolution" so I can see the page the way I want to. Going a bit smaller really helps.
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Old 02-17-2010, 03:25 PM   #14
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Default Re: WW on laptop issues

Here's a screen print of what is happening. The right hand side is just cut off due to my photo software, but that's not the problem. This is after I click Log In on the main WW screen that you can see below. I get the half screen on the top half of the screen and it can't be enlarged to full screen. If anyone knows what the right settings might be to fix this in IE, I'd love to hear them.

Click the image to open in full size.
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Old 02-18-2010, 08:55 AM   #15
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Default Re: WW on laptop issues

I have a laptop and have never had this problem.
You may want to try clearing your cache a few times in addition to using a different browser.
I showed my DS (a comp knowledgeable) and he states that sometimes it is due to a new download or update to the computer.
FYI: Explorer and Google Chrome work really well on a laptop!
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Old 02-18-2010, 09:24 AM   #16
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Default Re: WW on laptop issues

Thanks, again, for the responses. This seems to be traced to an Adobe update that occurred the previous night, as 50ish suggested. Now I just need to figure out how to get that backed out. And try to figure out why it only affects WW and no other site that uses flash that I go to.
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Old 02-18-2010, 10:57 PM   #17
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Default Re: WW on laptop issues

I have a similar problem with firefox, but no problem at all with IE. I prefer firefox butg I can't play WW with it.
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Old 02-18-2010, 10:59 PM   #18
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Default Re: WW on laptop issues

yeah, i have been having this problem also, so i take my screen and drag it and then expand it(:
Old 02-19-2010, 12:05 AM   #19
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Default Re: WW on laptop issues

So far, I've ruled out Java and Adobe issues. Still not sure what to try next.

How did you expand it? I don't have the square to the left of the "X" in the top right corner, so can't enlarge it that way. And there are no arrows to drag downward anywhere on the bottom border. What did you use to expand it?
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Old 02-19-2010, 09:26 AM   #20
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Default Re: WW on laptop issues

Here are a few links to access WW with a scroll bar. There is not quite a full screen on my netbook--but maybe there will be on a regular laptop.

In Firefox, this link should get you the scroll bar:
http://mci2.webkinz.com///loader4.ph...ser&aol=0&fs=0

The Google Chrome browser also displays a scroll bar: Try opening Google chrome and using this webkinz link: http://www.webkinz.com/us_en/

For Explorer, I have used this non-Ganz website link. The website owner said he created it for his son to be able to play webkinz. http://www.wallysweb.com/webkinz.html


Good luck and keep us posted!
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