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Old 06-20-2007, 10:40 AM   #1
L8NY & krLstL
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Question Unanswered: Our rooms are empty

Hi everyone, the last two days we have tried to log onto our Webkinz. I have 4 children who have their own account and an account of my own. Anyway, there is nothing in my dock or my room. All my animals are standing where they were sleeping. The thing is, I don't think anything was stolen because I received a piece of cake for Sparkle's birthday and it just didn't show up. So there is a glitch somewhere. My kids are going to lose it if I don't get this fixed. Anyone know what to do!?


Last edited by Kiki; 06-20-2007 at 10:43 AM.. Reason: clarification
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Old 06-20-2007, 10:49 AM   #2
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Carlaz is just really niceCarlaz is just really nice

Default Re: Our rooms are empty

Sorry to hear this Kiki.

Have you contacted Ganz? I would contact them ASAP & see if there is anything they can do for you. You can email them at the Webkinz site.
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Old 06-20-2007, 05:48 PM   #3
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Default Re: Our rooms are empty

try to e-mail ganz the adress is support@webkinz.com
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Old 06-20-2007, 10:02 PM   #4
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Default Re: Our rooms are empty

Wow, definately contact them. My rooms have come up empty once or twice, but logging out and back in has fixed it imediately...
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