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Old 06-16-2008, 04:16 PM   #1
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Default Unanswered: WW didn't give me an exclusive adoption gift...

So I adopted an additional pet last week, and I opened my adoption package and there was that exclusive light blue gift in there. I dragged it out of my dock and into my room to open... and I got the old dreaded "please wait..." And it waited a long time until a new window popped up and said "We're sorry, we were unable to load a required file. Please try again." The gift wasn't in my box (not the package or a new item or additional KC). I logged out and back in again to see if that'd help -- and it did not. So I contacted Webkinz through Contact us and at support@webkinz.com. And they pretty much told me I'm not getting anything -- "Webkinz World is "as is" or 'as available'. There are no warranties/guarantees either expressed or implied. Please refer to the User Agreement for full details. is how they ended their reply to me. Isn't that nice?

Today I tried to purchase some items from the W Shop and used 2 coupons, and then somehow the sale did not go through -- all my KC was still there, but then my coupons were gone.

Is anyone else noticing more things going missing lately than normal? Or is it just me?
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Old 06-16-2008, 04:33 PM   #2
hy, hello there!
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Default Re: WW didn't give me an exclusive adoption gift...

Lately a few people have been noticing things missing and then contact ganz. And they to, in their responce get that their account is "as is." You are not alone! I also have had stuff missing lately but never do anything about it. I hope this is at least somewhat helpful!

-HORCRACES
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Old 06-16-2008, 05:39 PM   #3
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Default Re: WW didn't give me an exclusive adoption gift...

Hi! My advice to you is to call GANZ. Or if you're under 18, let your parents call. That happens alot and I heard they once gave a girl a retired lava lamp. If you can't reach them, don't give up, you will sooner or later. And who knows, they might give you something extra because of the glitch! I hope I helped!

Best of luck,
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Old 06-16-2008, 05:41 PM   #4
luanna321
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Default Re: WW didn't give me an exclusive adoption gift...

hmm... they're just in it for the money.... they could probably care less about it
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Old 06-16-2008, 05:55 PM   #5
olve obsession
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Default Re: WW didn't give me an exclusive adoption gift...

i had my item missing to i got a bathtub and i never got but they did take my kinz cash
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Old 06-16-2008, 07:59 PM   #6
Flargaboofsuchdaf
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Default Re: WW didn't give me an exclusive adoption gift...

I never got one for my 4th pet


I emailed webkinz and they said to call but I needed and 18 yearold+ to call and My parents wouldnt care much...
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