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Old 08-10-2011, 02:57 AM   #1
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Default Unanswered: WW is back up but it saying my account expired

Well it's back up but it says that one of my account expired and i can't send anything till i register another pet. But when i look at the the guide to show how many pets i have it states it doesn't expire till march of 2012
i"m not happy
angel
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Old 08-10-2011, 03:10 AM   #2
 
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Default Re: WW is back up but it saying my account expired

One of my accounts is doing that too. I think we just need to wait till things get back to normal before we worry too much about it. Hopefully it will be fixed soon.
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Old 08-10-2011, 03:11 AM   #3
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Default Re: WW is back up but it saying my account expired

I have the same problem with 1 of my accounts. It also doesn't expire until march of 2012. I have other accounts that expire on the same date but there all open and I can kinzpost.

I think a server might of went completly wrong when they brought webkinz back up. Try calling ganz and seeing what they will say about it. There probably still working on some bugs in the systems but I've seen a few people report this happening.
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Old 08-10-2011, 03:40 AM   #4
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Default Re: WW is back up but it saying my account expired

Thanks everyone i will wait a few days then call if not fixed .Good to know i"m not alone .
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Old 08-10-2011, 07:57 AM   #5
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Default Re: WW is back up but it saying my account expired

Hmm That is weird.
Hopefully by next Wednesday they will fix this for you guys.
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Old 08-10-2011, 09:57 AM   #6
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Default Re: WW is back up but it saying my account expired

I'm glad I saw this thread. One of our accounts got this message too - my daughter was very upset but I told her it was probably just a temporary glitch. Let's hope Ganz fixes this quickly!
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Old 08-10-2011, 10:00 AM   #7
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Default Re: WW is back up but it saying my account expired

View Post Originally Posted by angelofmine
Well it's back up but it says that one of my account expired and i can't send anything till i register another pet. But when i look at the the guide to show how many pets i have it states it doesn't expire till march of 2012
i"m not happy
angel

I know this must be frustaning! But ganz is probably getting hundreds of phone calls complaining. Remember they are trying there best. We must be patient Things will go back to normal

Hope this helped
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Old 08-10-2011, 10:55 AM   #8
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Default Re: WW is back up but it saying my account expired

So far I have got that message 1 out of 4 accounts.
I have 8 more accounts to go

It must affect March 2012 accounts?
That's when my account expires March 6th

Well maybe not because I have another account that expires March 2 20012 that is not affected?

Last edited by aug2168; 08-10-2011 at 10:54 AM..
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Old 08-10-2011, 11:42 AM   #9
inter is here!
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Default Re: WW is back up but it saying my account expired

It seems like a lot of weird things are happening since WW stopped working yesterday. I hope this gets fixed soon!

View Post Originally Posted by aug2168
So far I have got that message 1 out of 4 accounts.
I have 8 more accounts to go

It must affect March 2012 accounts?
That's when my account expires March 6th

Well maybe not because I have another account that expires March 2 20012 that is not affected?
Maybe. I will have to go check my account.
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Old 08-10-2011, 06:41 PM   #10
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Default Re: WW is back up but it saying my account expired

My account is fixed now!
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