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Old 11-19-2011, 08:18 AM   #1
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Default Answered: Webkinz World Acting Strange?

When I log in, and it loads up, I turn on my phone. Sometimes it works and I am happy, but then it freezes. Now, it does this:
Click the image to open in full size.
Someone please help!
Rainbow Zebra is offline Female
Best Answer - Posted by Rhythm.
Hi, Rainbow Zebra.
This happens when you lost internet connection / X out instead of logging out. Has that happened?
The problem happens to be that your Webkinz World account is still in the Light Blue zone. You have to wait around 20 minutes and your Webkinz World account will log out (You get logged out when you are not being active) And then you can log in and go to the blue zone.
LMK if you have more concerns about this.
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Old 11-19-2011, 08:47 AM   #2
Happy New Year
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Default Re: Webkinz World Acting Strange?

That's strange. I haven't had the screen pop up but one idea to try would be switching browsers. If you are currently using Chrome then log on using Firefox or vice versa. If the problem persists then call Ganz and see if they can help. 1-866-932-5469
FlowerChild86 is offline Female
Old 11-19-2011, 03:41 PM   #3
victory
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Default Re: Webkinz World Acting Strange?

Hi, Rainbow Zebra.
This happens when you lost internet connection / X out instead of logging out. Has that happened?
The problem happens to be that your Webkinz World account is still in the Light Blue zone. You have to wait around 20 minutes and your Webkinz World account will log out (You get logged out when you are not being active) And then you can log in and go to the blue zone.
LMK if you have more concerns about this.
Rhythm. is offline Female
Old 11-19-2011, 03:46 PM   #4
ebkinz ExtravaGANZa!
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Default Re: Webkinz World Acting Strange?

I think I might have had that before.
extravaGANZa is offline Male
Old 11-20-2011, 08:45 AM   #5
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Default Re: Webkinz World Acting Strange?

View Post Originally Posted by Rhythm.
Hi, Rainbow Zebra.
This happens when you lost internet connection / X out instead of logging out. Has that happened?
The problem happens to be that your Webkinz World account is still in the Light Blue zone. You have to wait around 20 minutes and your Webkinz World account will log out (You get logged out when you are not being active) And then you can log in and go to the blue zone.
LMK if you have more concerns about this.
Yes, I was at my Grandma's at the time, and her internet connection is not very strong. I also have to X out sometimes when WW freezes up, and I open the task manager when it still does not X out. My problem has actually been fixed, WW is working fine now. TY for your help!
Rainbow Zebra is offline Female
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