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Old 10-23-2010, 09:46 AM   #1
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Default Unanswered: ww acting strange

hi i have a problem, somehow my ww account is acting stupid. PLEASE Waits and not opening the dock right. when i log into my sister's account, everything is working really good.
do you have the same problems?
i always have to log out cause it says please wait or won't do anything that is so bad. oh well the i have to go into my sister's account again
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Old 10-23-2010, 09:48 AM   #2
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Default Re: ww acting strange

Ugh.. my dock won't unload, either. I've tried on three different browsers.. and nothing! I hope this gets fixed soon, I know exactly how you feel.
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Old 10-23-2010, 10:01 AM   #3
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Default Re: ww acting strange

The same thing that is happening to megan is happening to me. When I press 'Get Items From Storage' it kind of freezes. It has never done this for me before, at random.
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Old 10-23-2010, 10:15 AM   #4
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Default Re: ww acting strange

i am glad not to be alone. but i want to feed my webkinz! and the strange thing is that it works on two different accounts
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Old 10-23-2010, 10:53 AM   #5
Supfcallyfuzzy bunny
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Default Re: ww acting strange

I definitely suggest you call ganz at 1-800-GANZ. However, when you're talking to them, they're most likely going to ask if you're over 18 or not, and if you're not, just hand the phone to an adult in your house, and then they'll usually ask for you to get back on the phone so you can continue with your question. Also, have you tried different browsers? I have a mac, and safari wasn't working very well, so when I tried firefox, everything was all better and it was 100% fine. That's what the lady on the Ganz phone told me. Hope this helps!
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Old 10-23-2010, 11:16 AM   #6
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Default Re: ww acting strange

i would call ganz but i live in europe, so... i cleared my cache and now it is working on my account but it is acting stupid on my sister's account.
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Old 10-23-2010, 11:59 AM   #7
Maddog2008
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Default Re: ww acting strange

I'm having the exact issue with my accounts! I've tried to open my dock on two of them so far and it just says "Please Wait". UGH!! My pink Hippo needs to eat....LOL
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Old 10-23-2010, 12:08 PM   #8
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Default Re: ww acting strange

I wonder if this has anything to do with the Halloween events in WW and the number of people on their WW accounts. Remember the issues with Fall Festival?
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Old 10-23-2010, 12:45 PM   #9
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Default Re: ww acting strange

same thing here dock is freezing or takes forever to load. NA account!

Also gardening no rain but very pease waity!
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Old 10-23-2010, 12:59 PM   #10
oohoo!!!
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Default Re: ww acting strange

Yeah, the 5 accounts I have to open for the Trick-or-Treating are acting stupider than usual. But eventually the "please wait" stops and the docks open.

I would try to be patient, see how long you have to wait.
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