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Old 10-14-2009, 08:23 AM   #1
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Default Unanswered: webkinz won't load

is any one else having trouble loading webkinz today as all i get is a green screen with please wait on it. i have tried 6 times now to load it and sometimes it will load my pet details and dock but then freezes.
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Old 10-14-2009, 10:43 AM   #2
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Default Re: webkinz won't load

I was on and got disconnected and now all I get is the green screen with the W in the middle.
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Old 10-14-2009, 10:58 AM   #3
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Default Re: webkinz won't load

I've had some trouble, but I have been able to get on. Getting into the Clubhouse is a different story entirely. It has been freezing up this morning, so I'll try later.
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Old 10-14-2009, 10:59 AM   #4
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Default Re: webkinz won't load

I have. It works on my computer. Sometimes my computer will do that but I guess not today.
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Old 10-14-2009, 11:00 AM   #5
Seatrout
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Default Re: webkinz won't load

it's not working for me either..............
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Old 10-14-2009, 12:37 PM   #6
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Default Re: webkinz won't load

I had the same problem this morning. Try logging out and then back in again
and/or clearing your cache and that should help. It may just be a glitch so if neither
of the above solutions seem to work for you, you may just need to wait it out a little while
and see if it starts working again a bit later. However, if the problem is still persisting after a few days
you may want to contact Ganz.

- Midnights Bliss
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Old 10-14-2009, 03:56 PM   #7
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Default Re: webkinz won't load

it works for me. You should try and reset your computer. Then try and update your security on your computer. If your computer is a vista computer, try and turn off your automatic updates. All this should help. HOPE THIS HELPS!
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Old 10-14-2009, 04:03 PM   #8
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Default Re: webkinz won't load

Kittypinck,

Have you tried Alt and F5? Have you tried just F5? You might try both of those.

Hope I Helped,
Aldean
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Old 10-15-2009, 05:53 AM   #9
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Default Re: webkinz won't load

Try clearing your cache. Whenever Webkinz has glitches, it's always best to clear your cache. If you don't know how to do that, there's a link in my signature for a great guide that will show you how.

I also agree with Aldean - try pressing F5 one time, and then Alt and F5 together another time. Good luck!!
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Old 10-15-2009, 11:01 AM   #10
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Default Re: webkinz won't load

I'm having that problem today...can't dowload WW...makes me very sad.
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