Rare times in local KT. Place your mouse over times and items for time conversions and info.
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It can't be a server issue, I have 6 accounts all on different servers, i live in the North, I am from Indiana, and i am having no problem getting WW to load, but i feel sorry for you not being able to get in, and i hope that they get it fixed soon
Thank you & I am glad for those of you who are not having a problem. I just hope they realize that there is a problem & get it straightened out, not so much for me, but for the kids that play. I mean it is Saturday for Goodness sake. The main day that they play!
I'm having this problem, too, since about 10pm last night. Thanks for trying, Dixie, but it doesn't work. That link gives me a green screen with the "W". It has a loading bar beneath it that says "0%" and never changes. Down in the bottom left of my screen, it keeps saying it's trying to connect to webkinz.com and that seems to be the problem. It's not responding at all. I even tried letting the Windows Network Diagnostics run to find the problem, and it says it cannot communicate with webkinz.com. It tried resetting my local connection and that didn't help either. I think this problem is definitely on webkinz end, and not my network, browser, or operating system. It's not a server issue, because I can't even get to that step.
Bummer. I was hoping to do the wheel of wishes today. I only need one more wish token on one account.
By the way, I live in the southeastern US. That's an interesting theory...
I have tried it on IE. Firefox and now Google Chrome. IE was useless, FF and Google did bring up the homepage, (only because it was saved from before), however it would not let me sign in from that page, the parent's area, or customer support. It did let me go to the Ganz store, it wouldn't let me log in though. I was finally able to log in the Ganz Store with a direct link on IE. Still cannot get on WW on any of them.
Thanks, Dixie, but it didn't work for me either. I also live in the southeast. Does anyone know how likely it is that the Ganz people ar even aware of the problem? Are we likely to be stuck like this until Monday? This is very discouraging. Do we have anyone to complain to?
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