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Old 01-23-2008, 05:36 PM   #1
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Default Unanswered: Webkinz Problem. Am I the Only One?

I am currently having a problem logging on to Webkinz. And each time the window keeps freezing and I have to close it. Anyone know what to do?
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Old 01-23-2008, 05:51 PM   #2
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Default Re: Webkinz Problem. Am I the Only One?

Yeah that happens to me too.
It's probably because there's a lot of people trying to log on.

Just keep on trying, or go on elubin.com/webkinz & log on.
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Old 01-23-2008, 08:06 PM   #3
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Default Re: Webkinz Problem. Am I the Only One?

Does it freeze on the green screen? This used to happen to us all the time (we have 5 accounts at my house) and finally I found the answer somewhere on WW technical Support I think... But try this:

From your internet explorer window click "TOOLS"
Then click "DELETE"
Then exit those windows and open a new Internet Explorer Window, and try logging on again.

We have windows xp, and we have to do this at least once a day, or every time we get that frozen green screen. It seems the computer's cache gets full. It sounds lengthy, but it really only takes a few seconds when you get used to it, and every time we are able to log in afterward.

I hope that helps! : )
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Old 01-23-2008, 09:12 PM   #4
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Default Re: Webkinz Problem. Am I the Only One?

Another thing you can try is restarting your computer. This might help.
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