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Yesterday was one of my pets birthdays. Actually the first one I got to celebrate since joining webkinz in May. I didn't receive anything in my dock or mail, I thought that ganz sent you something on your pets birthdays? Please let me know if this is happening to anyone else, thanks!
Unfortunately MANY members have been reporting this..typically yes you get sent a birthday letter via Kinzpost and includes a "birthday cake" for your pet. Many havent been getting one. I guess I will find out soon..our pink poodle has a birthday this Sunday soooooooo I dont know what the chances are of them getting that fixed by then..Im not going to hold my breath though..lol
I sent an email to ganz support, hopefully I will hear something back from them. Usually I get nothing. Thanks for all the posts! I hope anyone else thats missing their birthday items gets them as well
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