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Old 11-08-2007, 09:27 AM   #1
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Default Unanswered: webkinz pet birthdays?

Yesterday was one of my pets birthdays. Actually the first one I got to celebrate since joining webkinz in May. I didn't receive anything in my dock or mail, I thought that ganz sent you something on your pets birthdays? Please let me know if this is happening to anyone else, thanks!
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Old 11-08-2007, 10:36 AM   #2
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Default Re: webkinz pet birthdays?

Hello MMJ23~

Unfortunately MANY members have been reporting this..typically yes you get sent a birthday letter via Kinzpost and includes a "birthday cake" for your pet. Many havent been getting one. I guess I will find out soon..our pink poodle has a birthday this Sunday soooooooo I dont know what the chances are of them getting that fixed by then..Im not going to hold my breath though..lol
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Old 11-08-2007, 10:36 AM   #3
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Default Re: webkinz pet birthdays?

This has been a common glitch for quite
awhile and Ganz is aware. I read recently, if
you email them, they'll put cake in your dock.
Email is Support@webkinz.com
Phone- 1-866-932-5469
Good luck!
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Old 11-08-2007, 10:43 AM   #4
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Default Re: webkinz pet birthdays?

the same thing happened to me yesterday!
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Old 11-08-2007, 11:29 AM   #5
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Default Re: webkinz pet birthdays?

I didn't get my present only a small peice of cake in my dock..e0mail ganz at supportwebkinz@webkinz.com
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Old 11-08-2007, 01:04 PM   #6
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Default Re: webkinz pet birthdays?

I sent an email to ganz support, hopefully I will hear something back from them. Usually I get nothing. Thanks for all the posts! I hope anyone else thats missing their birthday items gets them as well
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