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Old 12-07-2011, 02:06 PM   #1
hy, I'm ASC! :)
Webkinz :)
 
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Default Unanswered: Webkinz Newz Contests

I am unable to participate in any Webkinz Newz Contests! I am always told that my Webkinz login info is incorrect. This has been going on ever since Webkinz required the Webkinz World login info. I can, for some reason, access the POTM prizes from the songs, so I know I'm entering the right thing...
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Old 12-16-2011, 01:10 PM   #2
hy, I'm ASC! :)
Webkinz :)
 
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Default Re: Webkinz Newz Contests

Just happened again...I tried to enter the Grey Langur contest.

And the Candy-Cane-Click-to-Win.
Click the image to open in full size.

Last edited by BalletLove:); 12-16-2011 at 01:12 PM..
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Old 12-23-2011, 08:32 PM   #3
hy, I'm ASC! :)
Webkinz :)
 
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Default Re: Webkinz Newz Contests

It's happening on the Parent Club, now, too.
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Old 12-23-2011, 08:34 PM   #4
ow, I love my
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Angry Re: Webkinz Newz Contests

View Post Originally Posted by BalletLove:)
It's happening on the Parent Club, now, too.
I am sorry about that and I wish I could help!
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Old 12-24-2011, 02:10 AM   #5
marnabear
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Default Re: Webkinz Newz Contests

What browser are you using? I know there is a problem entering login infortmation on Safari. Otherwise I don't know what it could be because I don't have this problem. I know people first tell you to clear your cache and cookies and often that has nothing to do with the problem but perhaps in your case it might help.

Or if you have another browser you might see if that works better for you.
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Old 12-24-2011, 09:45 AM   #6
hy, I'm ASC! :)
Webkinz :)
 
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Default Re: Webkinz Newz Contests

It happens with both Firefox and Internet Explorer. Doesn't matter the version or the computer.

The only thing I can think of is, I'm ascballerina1, and my sister is ascballerina3. Could the account similarities have anything to do with it?
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Old 12-24-2011, 09:48 AM   #7
ρΘώęřħöΰşε
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Default Re: Webkinz Newz Contests

I would imagine that the accounts being similar in name would not effect the login, because a computer will recognize the small difference in names, but you never know. Have you tried logging on with your sister's account?
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Old 12-24-2011, 09:51 AM   #8
hy, I'm ASC! :)
Webkinz :)
 
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Default Re: Webkinz Newz Contests

Never; I don't know her password.
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Old 12-26-2011, 01:12 PM   #9
Theatre910
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Default Re: Webkinz Newz Contests

You do realize it is not the Webkinz newz account login, but your WW account login, right?

Make sure you have any caps, etc done correctly.
Maybe have the words typed in a sticky or text file & copy & paste them.

The accounts being similar will not matter.
It it the account/password combo it doesn't like.

Caps/small doesn't matter on the account name, but the password must be typed Exactly the right way.

Best is to call Ganz.

Last edited by Twizzlerz; 12-26-2011 at 01:17 PM..
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Old 12-26-2011, 02:51 PM   #10
hy, I'm ASC! :)
Webkinz :)
 
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Default Re: Webkinz Newz Contests

Yup, my WW account login is what I use.

I've done the copy-and-paste method, too.

Call Ganz? Never even thought about that, although I've written them several times through the Newzpaper. Are they open during the holiday? Is it an 800 #?
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