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Old 02-06-2010, 10:05 PM   #11
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Default Re: Webkinz Name: Tiger Lilyjjjjj Help!

In your case, I think they will fix it for you. One look at the name, and they'll realize that you didn't intend to have all those j's there. My husband had pet that he wanted to name Culdee which the system would not allow. So he named it something else, but called Ganz the next day just to ask. They changed it for him, and they were extremely nice about it. Good luck!
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Old 02-06-2010, 10:13 PM   #12
 
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Default Re: Webkinz Name: Tiger Lilyjjjjj Help!

Okay thanks!!

Does anybody know the number to call or the email to email?

Last edited by Toothache; 02-06-2010 at 10:13 PM..
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Old 02-06-2010, 10:25 PM   #13
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Default Re: Webkinz Name: Tiger Lilyjjjjj Help!

View Post Originally Posted by Toothache
Okay thanks!!

Does anybody know the number to call or the email to email?
It's 1-866-WEBKINZ (1-866-932-5469). You'll have to wait till Monday though.

Make sure you call, they won't respond to e-mail.
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Old 02-06-2010, 10:40 PM   #14
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Default Re: Webkinz Name: Tiger Lilyjjjjj Help!

yep they can change the name! i wanted my pet to be named coral and it would not be accepted but i called and they said they can change it for me once i adopted it, but then i ended up naming my pet corelle and i decided i liked it, so i didn't change the name! but before i do the last step i go back to double check i spelled the name right!

View Post Originally Posted by Kayfookey
It looks like Quack Quack confirmed that they can fix it for you, so good luck!
Also, make sure you have all your account information handy when you're contacting them so they can fix it (i.e. secret code, username, password, ect).

Good luck!
you actually do not need to give them your password!
just secret code and username! (they need to make sure it is the account holder calling, which is why they ask for a secret code!)

View Post Originally Posted by Toothache
So I was adopting my Webkinz Strawberry Cloud Leopard, Tiger Lily, and making a video about it. I didn't realize it but she was pressing down on the "J" key so her name is Tiger Lilyjjjj.

I contacted Ganz right after that so they would know about the incident & hopefully change it. Does anyone know of Ganz does change names if it's for a good reason? Not:

I named my pet Sparky, I want it to be Chaz.

Do you think my reason is good enough:

I really want her name changed, I'm on the verge of tears.
i would ask them first about your tiger lilyjjj, then once they change it(if they do) i would just say and could you possibly change pet type named Sparky, to Chaz. i am sure while they are in your account they will change the name to Chaz, but you never know!

Last edited by pinky719; 02-06-2010 at 10:40 PM..
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