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This is a very serious problem.
There is no way you can change it back.
I advise you to call Ganz.
The phone number is the following-
Telephone: 1-866-WEBKINZ * 1-866-932-5469
Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.
To contact Ganz via telephone, you must be over the age of 18.
In the mean time, *do not* compete w/ that pet in the turnament arena, or take that pet to the club house, or compete w/ that pet at the stadium. The reason is, if someone sees that secret code, & they knew your user id, then could hack your DD's account.
I have read about others who make the same error, & Ganz can fix it for you. Good luck & Happy Easter
I would call Ganz or tweet them on twitter. They might be able to help you if you give them your username and explain to them everything that happened, otherwise there is really nothing you can do. You could make up some secret code for her so that her pet's code means "Easter Bunny" (or whatever she wanted to call it). OR you could try to find/buy her another one of those pets and tell her the Easter Bunny heard about what happened and dropped another one off, then sit with her when she does it to make sure that she doesn't accidently do that again.
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