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Old 09-09-2009, 07:23 AM   #1
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Default Unanswered: Webkinz mail issue!

I have posted this before, but people got the wrong idea. I have had a letter from webkinz stuck in my inbox for about 1 month now. It is getting annoying. I would like to fix this. I want the letter to go away. It has been there for a month not a day a month.
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Old 09-09-2009, 07:33 AM   #2
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Default Re: Webkinz mail issue!

I would call Ganz and tell them your problem and they should be able to fix it

Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 09-09-2009, 07:34 AM   #3
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Default Re: Webkinz mail issue!

WinterMint,
You will definitely have to call Ganz about this. I had a friend who had a package stuck and they offered to delete it, but obviously, since it was a package, she did not want to lose the trade items. Since it's probably just a birthday announcement, I would go ahead and call Ganz and ask them to delete it.

It must be annoying seeing that "1" in the corner and then remembering it's old mail LOL!!! Good luck!
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Old 09-09-2009, 08:22 AM   #4
what is going on
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Default Re: Webkinz mail issue!

A lot of my friends have had this problem. Some have been stuck even LONGER than a month!

You would have to contact GANZ in some way, I believe.
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Old 09-09-2009, 11:03 AM   #5
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ow! She's a Webkinz!
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Default Re: Webkinz mail issue!

What a bummer! I would hate to lose a package. I would always be wondering what had been in it! Good luck with your call to Ganz.
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Old 09-09-2009, 01:34 PM   #6
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Default Re: Webkinz mail issue!

I had a letter from "Your furry friends at Webkinz" stuck for several months. I had called and asked, and they said it was a glitch. It was FINALLY removed. Your best bet is to call them.
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Old 09-09-2009, 05:48 PM   #7
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Default Re: Webkinz mail issue!

yeah that (is happening to me right now,) but i can't call them so... i guess i will file online...

Last edited by Galfam; 09-09-2009 at 05:48 PM.. Reason: typo ;l
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