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Old 03-22-2012, 12:24 PM   #1
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Default Unanswered: Webkinz log in problem.

My sister logs in to Webkinz, but she just gets a green screen for a long time. Sometimes she gets an ad in the center of the screen as well. She has tried waiting a long time but it never loads, and it's not her browser because it's only her account. She can log on to my account on her computer and it works. Can someone help, please?

Thank you.
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Old 03-22-2012, 02:12 PM   #2
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Default Re: Webkinz log in problem.

That happens to me sometimes. I just have to refresh the page and log in again and then it will work.
Try doing that, if not try logging into her account on a different internet browser.
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Old 03-22-2012, 02:40 PM   #3
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Default Re: Webkinz log in problem.

Thanks for your reply! She has tried refreshing, but I will see if she has tried a different browser. I wouldn't think it would be the browser if my account worked on it...
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Old 03-22-2012, 05:20 PM   #4
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Default Re: Webkinz log in problem.

I get that fairly often - one account will log in normally, the next one gets stuck. Clear your cache, and try a different browser. It's not that one is necessarily better than another for this, but some days Firefox will do that to me, the next day it's Chrome, etc. I'm not sure if there is a particular pattern as to when it will do that.
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