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My sister logs in to Webkinz, but she just gets a green screen for a long time. Sometimes she gets an ad in the center of the screen as well. She has tried waiting a long time but it never loads, and it's not her browser because it's only her account. She can log on to my account on her computer and it works. Can someone help, please?
I get that fairly often - one account will log in normally, the next one gets stuck. Clear your cache, and try a different browser. It's not that one is necessarily better than another for this, but some days Firefox will do that to me, the next day it's Chrome, etc. I'm not sure if there is a particular pattern as to when it will do that.
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