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Old 07-28-2009, 05:34 PM   #11
I Love My
Webkinz :)
 
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Default Re: WI servers not found?

The same thing was happening to me this morning.
I'm so glad that the problem finally got fixed.

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Old 07-28-2009, 05:36 PM   #12
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Default Re: WI servers not found?

That happens to me all the time after I leave my browser on WI for like 4 or five days.
So I just restart my computer and it's fine, but it sounds like that wasn't your problem and Justin explained your situation
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Old 07-28-2009, 05:37 PM   #13
................
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Default Re: WI servers not found?

i never had any problems....
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Old 07-28-2009, 06:05 PM   #14
Call me Nadine [:
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Default Re: WI servers not found?

That happened to me too. It said "Oops! This link appears to be broken." and I kept trying and finally just now it let me on.
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Old 07-28-2009, 10:10 PM   #15
a wee bit
Gifted
 
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Default Re: WI servers not found?

View Post Originally Posted by Justin
It's neither. It's an issue with the hosting company's DNS server. Basically, the way that your computer knows where WI's servers are on the Internet. The "in-between" has been having issues since last night and many (myself included) couldn't reach the site for hours upon hours. We're using a third-party service now to manage the DNS entries so we won't have this problem again. It will still be a few hours before EVERYONE can get back on.
Thanks for clearing that up Justin!! I was grilling my neighbor for help today because he is much more tech savvy than I am. He assured me that it was not my computer. Trying to explain my addiction to webkinz/need to access this website was interesting...lol! It was also interesting talking my dear sister through logging on to my account in order to make sure the rare was not the colossal movie screen, and to keep up on my GE! Talk about frustrating...sorry you were experiencing that as well. My message to you for help was completely futile, then, lol! Glad to be back on! That was a close one!

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