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Old 07-28-2009, 04:52 PM   #1
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Default Answered: WI servers not found?

Well earlier today when I tried to visit WI, I kept on getting this search engine telling me that the servers were down or something like that. I tried the backways to get in (previous links, etc.) and still no luck. Finally, like 5 mintues ago it let me on. Was anybody else experiencing this or is it just my computer?
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Best Answer - Posted by Justin
View Post Originally Posted by lotusfairy
I have been having the same problem with WI since yesterday. Sometimes I can get in and sometimes I get the error message that says the address could not be found. I even get it while logged in and trying to go to a different page. This is the second time I have written this post because it got wiped out the first time by that error when I hit the "post reply" button. It is quite frustrating for my children because they are trying to become members here. I don't know if it is a problem with WI's servers or a problem with my internet service provider. I have AT&T.
It's neither. It's an issue with the hosting company's DNS server. Basically, the way that your computer knows where WI's servers are on the Internet. The "in-between" has been having issues since last night and many (myself included) couldn't reach the site for hours upon hours. We're using a third-party service now to manage the DNS entries so we won't have this problem again. It will still be a few hours before EVERYONE can get back on.
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Old 07-28-2009, 04:55 PM   #2
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Default Re: WI servers not found?

Hmm.. I haven't had that problem. It could maybe have been your computer. Or maybe since this is such a big site, the host crashed down. Maybe you could try clearing your cache. Good luck!

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Old 07-28-2009, 05:06 PM   #3
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Default Re: WI servers not found?

Yes, I had trouble with that earlier, but I've had no trouble getting on for hours now. If you were still seeing the error page, you may just have needed to clear your cache.
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Old 07-28-2009, 05:07 PM   #4
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Default Re: WI servers not found?

yeah i saw it, i thought i was the only one! thanks for stopping my worries!
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Old 07-28-2009, 05:12 PM   #5
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Default Re: WI servers not found?

I have been having the same problem with WI since yesterday. Sometimes I can get in and sometimes I get the error message that says the address could not be found. I even get it while logged in and trying to go to a different page. This is the second time I have written this post because it got wiped out the first time by that error when I hit the "post reply" button. It is quite frustrating for my children because they are trying to become members here. I don't know if it is a problem with WI's servers or a problem with my internet service provider. I have AT&T.
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Old 07-28-2009, 05:13 PM   #6
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Default Re: WI servers not found?

nope no trouble with mio!
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Old 07-28-2009, 05:14 PM   #7
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Default Re: WI servers not found?

View Post Originally Posted by lotusfairy
I have been having the same problem with WI since yesterday. Sometimes I can get in and sometimes I get the error message that says the address could not be found. I even get it while logged in and trying to go to a different page. This is the second time I have written this post because it got wiped out the first time by that error when I hit the "post reply" button. It is quite frustrating for my children because they are trying to become members here. I don't know if it is a problem with WI's servers or a problem with my internet service provider. I have AT&T.
It's neither. It's an issue with the hosting company's DNS server. Basically, the way that your computer knows where WI's servers are on the Internet. The "in-between" has been having issues since last night and many (myself included) couldn't reach the site for hours upon hours. We're using a third-party service now to manage the DNS entries so we won't have this problem again. It will still be a few hours before EVERYONE can get back on.
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Old 07-28-2009, 05:27 PM   #8
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Default Re: WI servers not found?

Thank you, Justin, for that reassuring message! It is so unusual not to be able to reach our beloved WI! ... Now we know its not our computers or browsers!
Thank you for letting us know..
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Old 07-28-2009, 05:28 PM   #9
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Default Re: WI servers not found?

Same here!

I was like freaking out cause I couldn't get on this morning, then I emailed Eeveeluver and found out that she could go on! So then I started to REALLY freak out and I ended up calling AT&T...

Wow, its been one hectic day!
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Old 07-28-2009, 05:32 PM   #10
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Default Re: WI servers not found?

I didn't get it. I was the only one on a 9:03 this morning!!!!!
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