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Old 02-23-2012, 08:29 AM   #1
elcome Holidays!
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Smile Answered: WI Profile Page Issues

Hi there. Since WI changed servers weeks ago I still cannot customize my profile page with a background picture. There is no icon there anymore to do this task. All I can do is change my colors.

Is anyone else having this problem?

I have contacted Moderators and Justin and still no anwer. I just wanted to know if anyone else is having profile issues.

Thanks so much and have a great day!


Here is a screen shot....the "insert image" icon is not there.

Last edited by leeann15; 04-23-2013 at 07:43 PM..
leeann15 is offline Female
Best Answer - Posted by mickey26
OK, I came up with two possible solutions:

1. You do not have an album labeled "profile album" (It must be labeled profile album in order to be available for your use when customizing profile)

2. You can copy and paste the URL: from your album picture you wish to use, and paste it into the box that says: Background image.
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Old 02-23-2012, 09:06 AM   #2
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Default Re: WI Profile Page Issues

Aw Leeann, I'm so sorry you're still having this problem! I sure hope they can fix it soon!
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Old 02-23-2012, 09:12 AM   #3
elcome Holidays!
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Smile Re: WI Profile Page Issues

View Post Originally Posted by Desty
Aw Leeann, I'm so sorry you're still having this problem! I sure hope they can fix it soon!
Aw thanks so much Desty. I hope they fix it too! I just signed up for another year membership and all these issues.
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Old 02-23-2012, 09:28 AM   #4
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Default Re: WI Profile Page Issues

Hmm, seems to be working okay for me. I'm sorry you're having problems, I hope they get fixed soon!
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Old 02-23-2012, 10:24 AM   #5
elcome Holidays!
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Smile Re: WI Profile Page Issues

View Post Originally Posted by WackyZingoz211
Hmm, seems to be working okay for me. I'm sorry you're having problems, I hope they get fixed soon!
Thanks so much Wacky. I know it seems like I am the only one that has this issue. Not sure what is going on. Thanks for responding and have a great day!
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Old 02-23-2012, 04:26 PM   #6
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Default Re: WI Profile Page Issues

I'm sorry to hear that! I believe it will work if you try changing browsers to google chrome or firefox. People tend to have the best luck with those browsers!

Good luck
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Old 02-23-2012, 04:28 PM   #7
elcome Holidays!
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Smile Re: WI Profile Page Issues

View Post Originally Posted by fishypuffy123
I'm sorry to hear that! I believe it will work if you try changing browsers to google chrome or firefox. People tend to have the best luck with those browsers!

Good luck
Hmmmmm I will try that. I use Chrome for WW but EI for my WI. I didn't think of trying that. Thank you so much for your help....I will see what happens.
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Old 02-23-2012, 05:14 PM   #8
elcome Holidays!
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Smile Re: WI Profile Page Issues

No, it has nothing to do with the browser as Chrome does not work either. It has to be a problem with WI. Thank you all for your help and kind words. I am hoping it gets fixed soon too....it's been weeks now.
leeann15 is offline Female
Old 02-23-2012, 06:23 PM   #9
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Default Re: WI Profile Page Issues

Hmm...any chance you can take a screen shot? I would like to see what it looks like.
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Old 02-23-2012, 06:25 PM   #10
elcome Holidays!
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Smile Re: WI Profile Page Issues

View Post Originally Posted by mickey26
Hmm...any chance you can take a screen shot? I would like to see what it looks like.
Sure.....I will take a screen shot and you will see the place you can add a profile picture "Insert image".....that is not there. K let me do that ....brb.

Thanks so much.

Last edited by leeann15; 04-23-2013 at 07:43 PM..
leeann15 is offline Female
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