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Old 06-07-2011, 03:04 PM   #1
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Default Unanswered: WI prize button crashes my browser

Every once in a while when i am clicking WI's prize button, it crashes my browser (i'm using firefox 4 on windows 7). In the error report, it says something about an app malfunction? It doesn't happen very often, but when it does, it's really annoying. I'm pretty sure the button is causing it, because it has happened several times and all of those in which i was clicking the button.

Any suggestions?

update: ran a virus scan and there is no virus

update: it crashes IE also

Last edited by pup5115; 06-08-2011 at 08:50 AM..
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Old 06-07-2011, 06:05 PM   #2
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Default Re: WI prize button crashes my browser

Hmm, do you have a viris on your computer?
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Old 06-07-2011, 06:38 PM   #3
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Default Re: WI prize button crashes my browser

I'm guessing it's the prize button, did you download any add ons to FF? That might be causing an error, but I'm not too sure. It's a possibility.

I use Google Chrome, never had a problem with it
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Old 06-07-2011, 07:11 PM   #4
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Default Re: WI prize button crashes my browser

View Post Originally Posted by doggoneit
Hmm, do you have a viris on your computer?
I hope not. My antivirus is up to date, so i don't think so.

View Post Originally Posted by Dogluver620
I'm guessing it's the prize button, did you download any add ons to FF? That might be causing an error, but I'm not too sure. It's a possibility.

I use Google Chrome, never had a problem with it
I think the only thing that was added that i know of is adblock, and that shouldn't cause any problems.
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Old 06-07-2011, 07:12 PM   #5
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Default Re: WI prize button crashes my browser

View Post Originally Posted by pup5115
I hope not. My antivirus is up to date, so i don't think so.
I would try another browser and see if you get the same problem. And/or make sure your browser is up to date.... both worth a try.
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Old 06-07-2011, 07:58 PM   #6
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Default Re: WI prize button crashes my browser

Hm this one is a tricky one to answer. I would try switching the browser I use IE on Windows 7 and it works alright I would just make sure if you do decide to switch to IE use the newest version, and have Adobe flash player updated as well. If you would like any more help feel free to VM me anytime
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Old 06-08-2011, 08:02 AM   #7
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Default Re: WI prize button crashes my browser

have you ran a scan?
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Old 06-08-2011, 08:49 AM   #8
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Default Re: WI prize button crashes my browser

View Post Originally Posted by mrclausers
have you ran a scan?
yes, no virus

View Post Originally Posted by pandapuddin
Hm this one is a tricky one to answer. I would try switching the browser I use IE on Windows 7 and it works alright I would just make sure if you do decide to switch to IE use the newest version, and have Adobe flash player updated as well. If you would like any more help feel free to VM me anytime
I'm using IE and i haven't had any problems yet, although everything looks different.

It just crashed my IE also

Last edited by pup5115; 06-08-2011 at 08:49 AM..
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Old 06-08-2011, 09:38 AM   #9
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Default Re: WI prize button crashes my browser

i do the WI contest and have never had the browsers crash. i am on a notebook running Win7 and use both IE and FF. my suggestion is to get the exact wording on the error message and search the internet for a forum for computer help to see if you can pinpoint the exact app they reference.
other people may have gotten the same error message and posted a fix. good luck.
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Old 06-13-2011, 05:16 PM   #10
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Default Re: WI prize button crashes my browser

View Post Originally Posted by Lucy Hippo
i do the WI contest and have never had the browsers crash. i am on a notebook running Win7 and use both IE and FF. my suggestion is to get the exact wording on the error message and search the internet for a forum for computer help to see if you can pinpoint the exact app they reference.
other people may have gotten the same error message and posted a fix. good luck.
Thanks
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