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Old 10-21-2009, 11:40 AM   #1
anna decorate?
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Question Unanswered: WI Homepage says "Access Denied" ?!?!?!?!

Am I the only person who cannot go on the main / home page of Insider at the moment? I tried first to click on it via my favorites and I got the top navigation bar/graphics but then a big white page saying "access denied". I tried clearing it and typing it in same thing. But when I click on the forums I can (obviously) get into the forums no problem. So where is the homepage? Am I losing my mind?

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Old 10-21-2009, 11:54 AM   #2
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

My home button is working fine. Have you tried logging out and then signing back in?
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Old 10-21-2009, 12:02 PM   #3
inter Puppies Are
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

My home page works like new, I would try to do what iwantthemall said. I bet after you do that if should work.
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Old 10-21-2009, 12:04 PM   #4
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

I have had this happen before. My theory is that we are trying to access the homepage at the same time that it is being updated with new information.
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Old 10-21-2009, 12:14 PM   #5
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

View Post Originally Posted by Zooz
I have had this happen before. My theory is that we are trying to access the homepage at the same time that it is being updated with new information.
Zooz could be right too.
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Old 10-21-2009, 12:14 PM   #6
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

I've checked a couple of times, and my button IS still working, nothing new posted since the picture of the creature closet in action.
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Old 10-21-2009, 01:39 PM   #7
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

Mine works just fine.. have you tried clearing your cache?

Here's a link on how to clear your cache for different computers it could be different so let me give you different guides

How to clear your cache on it looks like Firefox--->http://www.webkinzinsider.com/forum/...-after-534444/

How to clear your cache on Firefox (this says it)-->http://www.webkinzinsider.com/forum/...s-pics-477376/

How to clear your cache on a Mac computer (if you use Safari)-->http://www.webkinzinsider.com/forum/...safari-522814/

How to clear cache on EVERYTHING (says it all )-->http://www.webkinzinsider.com/forum/...-cache-496937/

What Cache is and how to get rid of it --->http://www.webkinzinsider.com/forum/...en-you-484257/

Good luck!
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Old 10-21-2009, 02:34 PM   #8
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

I get that every once in a while. I just leave, clear my cache and come back. It's usually fine then. It not, restarting your computer sometimes helps.
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Old 10-21-2009, 02:37 PM   #9
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

That happens to me occasionally, but if you just wait it out, things seem to be fine.
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Old 10-21-2009, 02:38 PM   #10
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Default Re: WI Homepage says "Access Denied" ?!?!?!?!

That is common just log out then back in it should be fine or maybe clear your cache did you do that yet?
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