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Old 05-20-2009, 04:17 PM   #1
IagoParrot
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Question Answered: Webkinz going slow

is webkinz going slower than usual? i can't even get it to load.
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Best Answer - Posted by twilightcrz
Hey there! I have a few things that I recommend for you to do. The first is to log in and out a few times, of Webkinz World. This helps a ton usually! If that doesn't work, try deleting your cookies, or clearing out your cache.

To clear your cache, go to the toolbar under the webaddress, scroll over "Tools", and then select "Internet Options" in the dropdown menu. Make sure you're under the "General" tab for the pop up, and then under the subtitle "Browsing History", click "Delete". From there you may get rid of what you wish, of your cache or cookies.

The last recommended thing, is to reset your computer. If you do that as a last resort, it will probably get fixed up. Most people get it to work after that step. If even that doesn't work, have your parents look at your computer, or call Ganz up to see if they can help you out. Good luck!
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Old 05-20-2009, 04:22 PM   #2
KellanluvsmecuzI'm
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Default Re: Webkinz going slow

Hey there! I have a few things that I recommend for you to do. The first is to log in and out a few times, of Webkinz World. This helps a ton usually! If that doesn't work, try deleting your cookies, or clearing out your cache.

To clear your cache, go to the toolbar under the webaddress, scroll over "Tools", and then select "Internet Options" in the dropdown menu. Make sure you're under the "General" tab for the pop up, and then under the subtitle "Browsing History", click "Delete". From there you may get rid of what you wish, of your cache or cookies.

The last recommended thing, is to reset your computer. If you do that as a last resort, it will probably get fixed up. Most people get it to work after that step. If even that doesn't work, have your parents look at your computer, or call Ganz up to see if they can help you out. Good luck!
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Old 05-20-2009, 04:26 PM   #3
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Default Re: Webkinz going slow

Hi there!
Twilightcrz has given you great instructions, those steps should work.
I'd also like to suggest switching browsers, that might work. Sometimes one works slower than the other ... it just works like that. You could try IE, Safari, Firefox ... any one that you aren't using now.

But otherwise, I'd follow twilightcrz's instructions.
Good luck!
~♥~ Catherine ~♥~
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Old 05-20-2009, 04:29 PM   #4
IagoParrot
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Default Re: Webkinz going slow

i logged out of my internet connection and back on and it worked.
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Old 05-20-2009, 06:39 PM   #5
what is going on
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Default Re: Webkinz going slow

Have you downloaded anything onto your computer recently? WW is a pretty highteck sight, so little memory on your computer ay have an effect.

If not, restart your computer, or clear your cache.
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Old 05-20-2009, 06:42 PM   #6
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Default Re: Webkinz going slow

Hi IagoParrot, Glad logging out and back in worked for you. I've been having problems tonight with logging onto WW also. Logging out & in works for me everytime!
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