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Old 10-24-2010, 10:21 AM   #1
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Default Answered: Webkinz Dock Problem

I'm trying to get my items out from storage on my Webkinz dock, but it just keeps saying please wait. It won't stop loading so I can see my items. I have over 1,000 items in my dock, but it's never given me problems before. I've tried countless times already to clear my cache and log out and in, but it's not working. Do you have any other ideas that might help?

Thanks!
hummingbird333 is offline Female
Best Answer - Posted by webkinzmomma
It may not have given you issues before, but with there being so many users doing the trick or treating, that is more then likely why your having the problems now. I doubt you will be able to get it open with that many items in it unless you do it during late evening hours or early morning hours.

You may need to call customer service to get your dock open, and they will tell you to limit your dock to 100 items or less. Good Luck, I hope your able to get it open.
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Old 10-24-2010, 10:31 AM   #2
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Default Re: Webkinz Dock Problem

It may not have given you issues before, but with there being so many users doing the trick or treating, that is more then likely why your having the problems now. I doubt you will be able to get it open with that many items in it unless you do it during late evening hours or early morning hours.

You may need to call customer service to get your dock open, and they will tell you to limit your dock to 100 items or less. Good Luck, I hope your able to get it open.
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Old 10-24-2010, 10:40 AM   #3
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Default Re: Webkinz Dock Problem

View Post Originally Posted by webkinzmomma
It may not have given you issues before, but with there being so many users doing the trick or treating, that is more then likely why your having the problems now. I doubt you will be able to get it open with that many items in it unless you do it during late evening hours or early morning hours.

You may need to call customer service to get your dock open, and they will tell you to limit your dock to 100 items or less. Good Luck, I hope your able to get it open.
Thanks for the advice. You're right, it probably is all of the trick or treating that's causing it. But the weird thing is, earlier this morning around 8:00, the dock worked fine. I guess most people were still asleep or eating breakfast, so it was less busy.
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Old 10-24-2010, 10:54 AM   #4
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Default Re: Webkinz Dock Problem

I was having the same problem hummingbird! I just kept logging out and logging back in and finally I was able to get my dock to open! I think Webkinzmomma is right and it has to do with all the trick or treating and lots of users online! Hope you get your dock open soon, I know what it's like to have to sit and get the dreaded "please wait"!
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Old 10-24-2010, 11:26 AM   #5
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Default Re: Webkinz Dock Problem

View Post Originally Posted by Vickie
I was having the same problem hummingbird! I just kept logging out and logging back in and finally I was able to get my dock to open! I think Webkinzmomma is right and it has to do with all the trick or treating and lots of users online! Hope you get your dock open soon, I know what it's like to have to sit and get the dreaded "please wait"!
Thanks, Vickie!


My dock is finally fixed! I waited and waited, and it finally got everything out of storage. Thank you both for answering my question.
hummingbird333 is offline Female
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