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Old 09-14-2019, 05:36 AM   #1
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Question Unanswered: Webkinz Desktop all of a sudden not working?

Is anyone else having issues? My desktop version has been working fine, until two days ago.

I didn't change anything on my end.

Do you know who I would contact about getting help for this?

Thanks!

Last edited by Jesussavedme; 09-14-2019 at 05:38 AM.. Reason: reformating the font/size
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Old 09-14-2019, 12:08 PM   #2
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Default Re: Webkinz Desktop all of a sudden not working?

It's working fine for me. You could try uninstalling it, and then reinstall. You could also ask Sally Ganz on facebook about it.
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Old 09-14-2019, 03:51 PM   #3
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Default Re: Webkinz Desktop all of a sudden not working?

View Post Originally Posted by Ritzcracker
It's working fine for me. You could try uninstalling it, and then reinstall. You could also ask Sally Ganz on facebook about it.

Good advice, thanks Ritzcracker!
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Old 09-15-2019, 06:34 PM   #4
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Default Re: Webkinz Desktop all of a sudden not working?

Well, shoot, I uninstalled and reinstalled, and no luck. I guess I'll have to ask Sally Ganz. Which FB page is she on? Just the regular Ganz?
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Old 09-15-2019, 08:47 PM   #5
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Default Re: Webkinz Desktop all of a sudden not working?

View Post Originally Posted by Jesussavedme
Well, shoot, I uninstalled and reinstalled, and no luck. I guess I'll have to ask Sally Ganz. Which FB page is she on? Just the regular Ganz?
She has her own page. Just look for Sally Ganz and send her a FR while you are at it. She is always very helpful. If she can't solve a problem she will get someone who can. She's not a technical person but is in charge of WKN for one thing.
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Old 09-17-2019, 04:55 PM   #6
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Default Re: Webkinz Desktop all of a sudden not working?

It could be your flash player - that was my problem. I used to be able to just say "yes" to enabling flash but now I have to actually activate it each time. There is a lock icon next to the web address that if you click on you get a box where you can go to the pull-down menu and choose to activate flash player. Then you have to reload the game - it will have a red rectangle that says "reload" on it after you have activated flash and the original box closes.
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Old 09-18-2019, 12:29 PM   #7
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Default Re: Webkinz Desktop all of a sudden not working?

View Post Originally Posted by Lettykinz
It could be your flash player - that was my problem. I used to be able to just say "yes" to enabling flash but now I have to actually activate it each time. There is a lock icon next to the web address that if you click on you get a box where you can go to the pull-down menu and choose to activate flash player. Then you have to reload the game - it will have a red rectangle that says "reload" on it after you have activated flash and the original box closes.
That is for the browser version. I don't think the desktop needs that.
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