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I've been trying for about 2 hours straight to get in and keep getting the same thing: It's full. I find it hard to believe that on a Thurs night/Friday morning (Asia) that it would be full. Even tried using the backdoor log in (at the bottom of the log-in page) and nada. Makes me wonder if it's something else is going on, but if that's the case, why say it's full and not that they're working on something and it'll be down for a bit.
It IS frustrating and I do think it'll discourage people from using the site.
I know! I don't understand! I mean really, are they kidding me? I was actually going to start a thread called: ["Sorry, but we're full at the moment..." Are you kidding me!] What a major bite in the patookus!
I just came home after being at the hospital all day and can not get on Webkinz either. We have spent well over $1000 on webkinz products only to be disappointed over and over again. My kids gave up on the site a long time ago, they never play anymore. Wasn't Webkinz originally intended for kids anyway? It's becoming a big joke. Retiring pets before they even hit the stores, releasing several new pets a month, and all of the glitches with the site. What exactly are they doing with all of the money they are making off of sales? They sure don't seem concerned about Customer happiness.
A whole week without any problems on Webkinz would be a dream!
The GLITCHFEST continues...
This is so irritating and of course it is after customer service is closed, so I guess I will send an email to Ganz corporate headquarters in Woodbridge, Ontario, Canada and let them know that this is totally unacceptable. Maybe if they get a few hundred emails when they come to work tomorrow morning someone will sit up, take notice and do something about the Webkinz World problems. Anyone who agrees with me the email address is: firstname.lastname@example.org
OK - so who can provide a number for me to call Ganz and complain? I've tried searching for it on their web site, but you only get fabricated responses to certain questions. I'm very mad about this and the Egyptian outfit from the e-store.
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