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Old 02-04-2010, 08:21 PM   #1
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Question Unanswered: Webkinz button not working?

Whenever I click on the webkinz button to login, it doesn't do anything. I tried clicking it again and then the internet exited. It's most likely just a "tired" computer...does anyone know if there's something important or if it's just a minor glitch? Thanks.

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Old 02-04-2010, 08:21 PM   #2
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Default Re: Webkinz button not working?

View Post Originally Posted by JCGirl
Whenever I click on the webkinz button to login, it doesn't do anything. I tried clicking it again and then the internet exited. It's most likely just a "tired" computer...does anyone know if there's something important or if it's just a minor glitch? Thanks.

Try clearing your cache!
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Old 02-04-2010, 08:24 PM   #3
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Default Re: Webkinz button not working?

I can get in so I have 2 suggestions...

1. Clear your cache

2. Go in through the customer service button. Down and to the left of the log in button is a button marked customer service. Click on that. On that page is another log in button. Good Luck!
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Old 02-04-2010, 08:28 PM   #4
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Default Re: Webkinz button not working?

View Post Originally Posted by JCGirl
Whenever I click on the webkinz button to login, it doesn't do anything. I tried clicking it again and then the internet exited. It's most likely just a "tired" computer...does anyone know if there's something important or if it's just a minor glitch? Thanks.

I keep getting the same thing sort of. I click on the button and down on the bottom toolbar it has 2 windows but nothing on the screen. It wont open at all. R u using Internet Explorer?

Do what webkinzmomof4 said click on the customer service link and then click the log in button on that page, It worked for me.

Thanks Webkinzmomof4!!
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Old 02-05-2010, 01:09 AM   #5
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Default Re: Webkinz button not working?

View Post Originally Posted by JCGirl
Whenever I click on the webkinz button to login, it doesn't do anything. I tried clicking it again and then the internet exited. It's most likely just a "tired" computer...does anyone know if there's something important or if it's just a minor glitch? Thanks.


The 2 BEST things to do are:
1. Go to the COSTUMER SERVICE area
2. Click the ENTER button instead
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Old 02-06-2010, 01:39 PM   #6
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Default Re: Webkinz button not working?

Thanks for the advice everyone! It's working finally.
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Old 02-06-2010, 01:53 PM   #7
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Default Re: Webkinz button not working?

I see that you got the answer that you needed, it still would be a good idea to clear the history and even reboot your computer. Glad that it is working for you.
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