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Old 09-10-2011, 09:54 PM   #1
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Question Unanswered: Webkinz Account Forgotten password

I have a webkinz account, and it hasn't been played on for over a year. Will it still let you play on it if you know the password and username? And what if you forgotten it and we have no tags?
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Old 09-10-2011, 09:59 PM   #2
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Default Re: Webkinz Account Forgotten password

Yes, it will let you play if you know the username and password (you will lose the ability to trade and kinzpost items as your full membership has expired)
If you have forgotten your password and you don't have a code, I believe you need to call and ask about that.
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Old 09-10-2011, 10:21 PM   #3
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Default Re: Webkinz Account Forgotten password

Okay, thanks(:
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Old 09-10-2011, 11:59 PM   #4
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Default Re: Webkinz Account Forgotten password

The telephone number for Ganz is 866-932-5469.
If you know some of the other information from your account, they should be able to help you.
If you are not 18 or older, it would be a good idea if a parent is there to talk to the rep.
Good luck.
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Old 09-11-2011, 12:00 AM   #5
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Default Re: Webkinz Account Forgotten password

As Cheesy1 stated, it will let you play most of WW on an expired account if you have the password. I let one expire for a while, and I noticed on mine that it was much slower, though. I found it very annoying and renewed the account. My browser is Safari. Perhaps on a different browser, or a newer computer, you won't have that problem, but I thought I would warn you that it might happen.

Last edited by Snickerdoodlez; 09-11-2011 at 12:01 AM.. Reason: add info
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Old 09-11-2011, 08:24 AM   #6
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Default Re: Webkinz Account Forgotten password

I would contact Ganz to get the password.
Yes it will let you play with your pet you will just have limited access.
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Old 09-11-2011, 11:50 AM   #7
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Default Re: Webkinz Account Forgotten password

You still can go on but you cant do everything that you used to do like sending gifts and trading so not that much! I am not sure what you do if you don't have a code sorry bout that. HAVE FUN!
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Old 09-11-2011, 04:14 PM   #8
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Default Re: Webkinz Account Forgotten password

yes, now accounts do not expire! if you have forgotten your password, and don't have your tags, i cannot help you, sorry.
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