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Old 09-13-2008, 04:47 PM   #1
Lil Kinz
hannahxjordon is an unknown quantity at this point

Question Unanswered: webkinz account

my son was randomly playing around typing in random letters and numbers and actually activated a webkinz. he did this 3 days ago and didn't tell me until today. i dont know how it was possible that he guess the letters and numbers of an actually secret code, hes only 6 but i explain to him that he has to purchase it to have the rights add the webkinz to his account.

is there a way i can get the webkinz off his account because he does not actually own it and it wouldnt be fair for the the child that actually purchases the webkinz.

i want to contact webkinz but my son thinks his account will be deleted if i do so.

what should i do???
hannahxjordon is offline Female
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Old 09-13-2008, 04:52 PM   #2
beachcomber488
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Default Re: webkinz account

Oh my!! I really dont know what to tell you. I am sure that someone here will have an answer for you. By the way, Welcome to Webkinz Insider. I hope you get an answer, I feel that what you are wanting to do is the right thing, but I dont know how Ganz will take it. Good luck to you. Iwill be praying for you.
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Old 09-13-2008, 05:04 PM   #3
finally i'm a
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Default Re: webkinz account

wow! well what type of webkinz is it?
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Old 09-13-2008, 05:08 PM   #4
I want to be an actr
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Talking Re: webkinz account

I feel so bad for you! What you should do is call webkinz, explain what happened, & tell them your son didn't mean it. They would prpdably understand it! By the way, welcome to webkinz insider!!!
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Old 09-13-2008, 05:14 PM   #5
derrie100
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Default Re: webkinz account

Well, i'm sorry to say that I don't think there is a way to undo it.

However if you go to customer support ---> Adoption issues or questions about secret codes ---> Have you been told your secret code is used?

You will see a form for a person to fill out, once this form is filled out it is likely that your son will be banned!

If you contact Ganz there is a chance that your son will be spared, otherwise I am 99.9% sure that he will be banned

If he is banned make sure that it is a lesson well learned.

And I agree with jsebaker, I don't know how Ganz will take it, he is only 6, but thats old enough to know not to steal!

I do not know how many Webkinz you have, I hope it is not many, but I will be praying for you as well!

Last edited by Derrie; 09-13-2008 at 05:18 PM.. Reason: Grammar & Spelling
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Old 09-13-2008, 05:15 PM   #6
Lil Kinz
hannahxjordon is an unknown quantity at this point

Default Re: webkinz account

Thanks everyone! good1378 the webkinz is a bat, which is strange because it is fairly new right? I think I am going to contact webkinz because I believe honesty is the best policy and what ever happens happens. I believe they will understand because he has over 20 webkinz and has had his account for over a year without ever doing anything wrong.
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Old 09-13-2008, 05:21 PM   #7
derrie100
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Default Re: webkinz account

View Post Originally Posted by hannahxjordon
Thanks everyone! good1378 the webkinz is a bat, which is strange because it is fairly new right? I think I am going to contact webkinz because I believe honesty is the best policy and what ever happens happens. I believe they will understand because he has over 20 webkinz and has had his account for over a year without ever doing anything wrong.
Good luck and be sure to tell us the outcome!

Don't forget that I'm praying for you!

Last edited by Derrie; 09-13-2008 at 05:24 PM.. Reason: Forgot to remind you that I was praying for you!
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Old 09-13-2008, 05:21 PM   #8
beachcomber488
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jsebaker is just really nicejsebaker is just really nice

Default Re: webkinz account

View Post Originally Posted by hannahxjordon
Thanks everyone! good1378 the webkinz is a bat, which is strange because it is fairly new right? I think I am going to contact webkinz because I believe honesty is the best policy and what ever happens happens. I believe they will understand because he has over 20 webkinz and has had his account for over a year without ever doing anything wrong.
I wish you all the best with this issue, I am a firm believer in honesty. I hope that ganz will spare you since you are being honest about it. Good luck and if you can please let us know what happens. I will still be praying for you.

Call them so you can explain everything, I think you will have better luck talking than typing.
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Old 09-13-2008, 05:25 PM   #9
maltingheartforcats
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Default Re: webkinz account

What I think you should do is tell your son not to do that again, and contact GANZ. Ask them to remove the pet/code, and NOT ban the account, promising you'll never do it again. And if you do get banned,..well, that's that.
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Old 09-13-2008, 05:30 PM   #10
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Default Re: webkinz account

I recommend that you contact Ganz as soon as possible and let them know what happened. This past Christmas my son and I had a mix up on one of out codes. I thought it was an unused code, was coming up as being used...I phoned Ganz...gave them the code...they pulled up my account!!! Said the pet was there...did I know that person!? I was like yes...that is me! I found the other code, but just know if you keep this to yourself. They will find out...and more than likely he will lose his account for adopting something that he did not purchase and does not have in hand. Phone Ganz...and best of luck to you!
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