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Old 01-02-2010, 03:15 PM   #1
ʎʞɔɐʍ ɐp sı ɯoɯɹǝʞɔo
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Default Unanswered: Wallpaper Help

I changed the Wallpaper in a room on WW without taking everything out of it.

(I know I probably should have)

and now ALL of my walls are gone!!

Does anyone know how I can fix this?

I lost the very expensive wallpaper AND my walls!!
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Old 01-02-2010, 03:18 PM   #2
hy am I still a
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Default Re: Wallpaper Help

That happens for a split second when I add a wall paper.
I would like you to try logging out and back in or moving to another room, they may show up after that.
You can also wait until after nightly maintenance and see if the items come back.
You should not have to take all the items out for replacing Walls or Flooring.
If you did that you should contact GANZ at 1866WEBKINZ.
Thank you and I hope this helped.
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Old 01-02-2010, 03:18 PM   #3
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Default Re: Wallpaper Help

You shouldn't have to take everything out. This sounds like a glitch to me. I would try going to another room then coming back. If that doesn't work, try logging out of WW and logging back in. It might take a couple of times to work. The next thing to try would be to wait until tomorrow (after the nightly maintenance) to see if the stuff comes back. If that doesn't work, it will be time to call Ganz.
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Old 01-02-2010, 03:19 PM   #4
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Default Re: Wallpaper Help

Hmmm... must be a new species of glitch you've discovered! They are a very common species now.Log out and back in, switch rooms, and if that doesn't take care of your problem, contact Ganz to report your discovery of the new glitch!
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Old 01-02-2010, 04:33 PM   #5
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Default Re: Wallpaper Help

I just had a problem with flooring today. I went to put my treadmill in a room to exercise my pet, and instead of the treadmill, it put up the gem flooring I was saving. I originally had game flooring in that room (my grocery store) and the gem flooring looks terrible. Now I have to try to find the game flooring again. What a waste of two good floors!

BTW, I tried to enter the treadmill again, but this time I noticed it said, "are you sure you want to add this (floor) it can't be removed (something like that)" but it was the treadmill I was selecting from my dock and not a floor.

I must have missed this question when I first moved the treadmill from my dock. I logged out and back in and it corrected itself but I'm still stuck with a gem floor until I find a new game floor.
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Old 01-02-2010, 07:37 PM   #6
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Default Re: Wallpaper Help

Thanks for all of your advice.

I have logged in and out and in again.

and I just have NO walls. (With all of my Plaques and Stuff hanging in Mid-Air!)

It is see-through. Really weird looking.

The wallpaper I used is gone.

I can not call Ganz until Monday. So I guess I will wait for maintenance tonight
and see if I have see-through walls again tomorrow.
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Old 01-02-2010, 07:41 PM   #7
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Default Re: Wallpaper Help

Hm, Thats odd.
First off, now your webkinz have NO privacy. xD.
Secondly, i think its a good idea to call Ganz. .
Sorry i cant help.
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Old 01-02-2010, 07:48 PM   #8
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Default Re: Wallpaper Help

Does your room look a little like this?! .. if so.. its just a minor glitch thats been happening for a long time ... just log out and back in .. that generally fixes it... Good luck! .. oh yes.. clear your cache and reboot as well ...


Click the image to open in full size.
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Old 01-02-2010, 10:45 PM   #9
ʎʞɔɐʍ ɐp sı ɯoɯɹǝʞɔo
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Default Re: Wallpaper Help

Butterflies my room looks JUST like that. But rebooting and logging in and out has NOT helped.

and LOL they don't have any privacy anymore!

Thanks for posting. I may have to wait until tomorrow and see if the maintenance helps.
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Old 01-03-2010, 12:17 AM   #10
marnabear
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Default Re: Wallpaper Help

It's one of those strange glitches that happen sometimes. The fact that you didn't remove your furniture has nothing to do with it.

I assume you cleared your cache and restarted your computer so I will ask one more question - how do you get to WW. I was using the shortcut which took me right to the login screen without going to webkinz.com and going to login from there. But when I did that and then went to my page, a whole bunch of things were undefined and the home page had black boxes where my friends lists should be. When I went to webkinz.com and logged in from there, my problem was fixed. I just wonder if that could be your problem.
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