Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!

Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
LinkBack Thread Tools Display Modes
Old 04-24-2008, 03:14 PM   #11
tygerwoman6's Avatar
tygerwoman6 is on a distinguished road

Default Re: W Shop issues 4/24/08

I've used more than one coupon at a time; in fact, I used four at the same time yesterday when buying some garden items. However, when I very new to WW (around Christmas time), I had something similar happen (I can't remember for sure, but I do think at least one coupon was involved). It was similar in that some of the items being purchased were in my dock, but one wasn't. The most frustrating thing about the whole experience was that according to everything that Ganz provides in customer service that refers to this kind of thing says this absolutely can't happen-- that if you don't get the items then the cash will be in your account. However, I know that it happened that first time since the one item that didn't show up was a 1,000KC couch-- and I didn't have a lot of cash, so it was clear when I had less than 1,000KC left that they had deducted the money.

On the other hand, I've had the "can't connect" message come up a number of times when I was in the middle of purchasing something, and I don't think I've ever lost an item and the cash except that one instance.

It would be interesting to see if this happens more when coupons are used-- if there is something about how the w-shop handles that transactions w/coupons that leads to the loss of both the cash and the item. I did have the "can't connect" message a few days back when I was using coupons, but all I thought to check on was the coupons themselves. Whatever I was buying wasn't expensive enough for me to know whether or not I got the money back (I had to buy the item "again," for sure).

Sorry that this happened to you; I know it is frustrating.
tygerwoman6 is offline
Sponsored Links
Old 04-24-2008, 03:41 PM   #12
Webkinz :)
Memew2008's Avatar
Memew2008 is on a distinguished road

Default Re: W Shop issues 4/24/08

Just thought I'd mention that I was purchasing a pool and 2 beds, all large ticket items - gifts for my grandchildren. Total amount of purchase was just over 3,700 KC. Not hard to notice that amount as being gone. Ended up with one bed and the pool. Now I have to spend more KC to purchase the same bed again, and I'm out of coupons. Oh well, guess I just have to play some more games tonight.
Memew2008 is offline
Old 04-24-2008, 05:21 PM   #13
Lil Kinz
diamondsrock123 is an unknown quantity at this point

Default Re: W Shop issues 4/24/08

This has happened to me too! Just use one at a time and it should work...unless your using somethign like that copoun cheat then it deffinitly wont!
diamondsrock123 is offline
Old 04-25-2008, 01:22 AM   #14
Webkinz :)
Ritzcracker's Avatar
Ritzcracker is stuck on replay
Ritzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replay

Default Re: W Shop issues 4/24/08

I've used several coupons in one transaction as well, and never had a problem, but I know that lots of people have lost money or items when they were logged out in the middle of a purchase or sale. Somewhere there's a thread in which Ganz actually asked WI for help from its members in detailing such losses so they could fix that glitch. I think it was last fall sometime. I guess it's not entirely fixed.
Ritzcracker is offline Female

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

All times are GMT -5. The time now is 12:15 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts