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Old 09-12-2011, 09:00 AM   #1
choover143
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Default Unanswered: W-Shop Glitch

When I shop in the W-Shop, I can only go into one place buy my stuff and check out. If I do that I am fine... but if I want to look around it completely freezes Webkinz. Has anyone experienced this?
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Old 09-12-2011, 04:43 PM   #2
blessed with a curse
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wenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Google
wenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Google

Default Re: W-Shop Glitch

that happens to me when i click Back to Categories, and it also happens when i click Back to Kinzpost after i have send a mail
i think this is a glitch Ganz is aware of, but im not sure
wenjun is offline Female
Old 09-12-2011, 05:06 PM   #3
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Default Re: W-Shop Glitch

That has happened to me as well.
I would clear my cache and cookies.
If that doesn't work contact Ganz or switch browsers.
Their phone number is 1-800-web-kinz.
Good Luck!
cheekyluver is offline Male
Old 09-12-2011, 05:09 PM   #4
kiyomi63
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Default Re: W-Shop Glitch

View Post Originally Posted by choover
When I shop in the W-Shop, I can only go into one place buy my stuff and check out. If I do that I am fine... but if I want to look around it completely freezes Webkinz. Has anyone experienced this?
It is a glitch that occurs with some versions of your flash player... the latest version they released a few days ago is a bit more stable than the ones released after june 28th of this year when all of the problems first started... your best options are either to update to the latest version just out or to uninstall your flash player and get one of the older versions that were released before july of this year installed in its place. I believe there is another thread on WI about this problem with links to how to do this and how to check on which version your computer is currently using; I think it might be located either in the WI Announcements or the Help sections.
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Old 09-12-2011, 05:45 PM   #5
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Default Re: W-Shop Glitch

Yeah that happens to me a lot too, but either way my account freazes up waay too often, which is very annoying, cause my account can get hacked if I am not able to log out properly.

~Lost Kittens~
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Old 09-12-2011, 11:00 PM   #6
ishing ....
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Default Re: W-Shop Glitch

Yes, that's been happening to me quite a bit in the past few days. If I don't want to get my screen frozen, I have to close down the WShop, go somewhere else, then go back. It's quite annoying, really.

I seem to be having the same problem with the KinzPost, too. Blech.

Oh well, it wouldn't be Webkinz without all the glitches.....
Ranger1985 is offline Female
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