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Old 08-28-2008, 10:15 AM   #1
FroggieGirl0912
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Default Unanswered: W-Shop Coupons Gone! Help!

I was going to buy a whole bunch of stuff for a new room, and added W-Shop coupons to the items. I had a 50%, 2 40%, a 30%, a 20%, and a 10% coupon. Then I removed the stuff from my cart but didn't take the coupons off first, and my coupons didn't go back into my dock! I am so sad because that's a lot of coupons to lose and I really wanted to use them because I just got a manatee and want to make an underwater room. Has anyone had this happen before? Is there anything I can do to get the coupons back because I never got to use them?

Thanks
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Old 08-28-2008, 10:28 AM   #2
wajiha44
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Default Re: W-Shop Coupons Gone! Help!

Try logging in and the out a few times. This has happened to me. I just contacted ganz at 1-866-webkinz. They fixed it. Hope it helped
Old 08-28-2008, 10:31 AM   #3
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Default Re: W-Shop Coupons Gone! Help!

Aww, I'm sorry!
But Try to log out and log back in.This should fix the problem. If it dosnt, concact Ganz.
~Stitch
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Old 08-28-2008, 10:32 AM   #4
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kellyschrvr will become famous soon enough

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Default Re: W-Shop Coupons Gone! Help!

This am I had all of my Furniture and Objects.. super beds boxes.. all gone... all that was in there was some of the wshop clothing.. all my kinz style was gone...

I was a bit nervous... but I logged out and back in and it was all there.. PHEW!
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Old 08-28-2008, 02:37 PM   #5
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Default Re: W-Shop Coupons Gone! Help!

When you get them back, keep in mind that you can only use one coupon at a time for some glitchy reason. Just checkout one of the items you want, use the coupon, press buy, and then repeat for each item.
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