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Old 12-14-2008, 02:45 PM   #1
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Default Unanswered: Vista Problems with Magical Forest?

I searched but didn't find anything, does anyone know if there are known problems with visiting the Magical Forest using Vista? I just got a new computer last night, finally got it up and running this morning and while I can get to the Magical Forest, nothing works. I can't click on either the Woodland Wonders or the arrow to change to any of the other options, I can't even use the X to close the window to get back to the Newspaper. I end up having to just close the window completely and log back in. I've tried in Firefox, IE and via AOL.

Any suggestions before I contact Ganz for help? Thanks!
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Old 12-14-2008, 02:49 PM   #2
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Default Re: Vista Problems with Magical Forest?

I don't think it has anything to do with vista because I have vista and don't have that problem. My mom also has it and doesn't have any problem. I wish I could tell you what the problem is, but I've never had that problem. All I can tell you is that I don't think it's vista. I hope you get it fixed.
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Old 12-14-2008, 02:57 PM   #3
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Default Re: Vista Problems with Magical Forest?

Sounds like a glitch to me. I run Vista and have no problem. It might also be an issue with your flash (Adobe Flash Player is the most common), try upgrading that.
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Old 12-14-2008, 02:59 PM   #4
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Default Re: Vista Problems with Magical Forest?

Hi there. I too have Windows Vista and am not having any problems. Please make sure that you have downloaded and installed all of your "Windows Updates" (start menu... programs).

Also make sure that you have the latest version of "Adobe Flash Player" and also the latest version of Java installed on your computer (Control Panel and then Programs and Features).
That may do the trick for you.

Adobe Flash Player: http://get.adobe.com/flashplayer/
Java: http://www.java.com
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Old 12-14-2008, 03:02 PM   #5
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Default Re: Vista Problems with Magical Forest?

Congrats on your new computer

We have Vista on 3 computer and don't have a problem though..
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Old 12-14-2008, 03:17 PM   #6
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Default Re: Vista Problems with Magical Forest?

Thanks for all the answers!

Flash is updated, but I'll check on the Java, that might be it!
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Old 12-14-2008, 03:19 PM   #7
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Default Re: Vista Problems with Magical Forest?

I have vista also and really don't think its a vista problem. WW running VERY slow today and please wait is up on almost everything you do. If you have an European or Asian account I would try one of them and see if you have the same problem. Those seem to be running normal without the US lag. Good luck with the new puter and vista - I love it once I got used to it.
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Old 12-14-2008, 03:22 PM   #8
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Default Re: Vista Problems with Magical Forest?

View Post Originally Posted by Allrighty
I have vista also and really don't think its a vista problem. WW running VERY slow today and please wait is up on almost everything you do. If you have an European or Asian account I would try one of them and see if you have the same problem. Those seem to be running normal without the US lag. Good luck with the new puter and vista - I love it once I got used to it.

YESSSSSSSSSSSSSSSSSS That's why I just came here to see if anyone else is having that annoying "Please Wait..." with everything you do. Glad to see it's not just me. This stinks. I have tons of gardening to do and after every rake it's saying "Please Wait..." Grrrrrrrrrrrrrr
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Old 12-15-2008, 01:19 AM   #9
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Default Re: Vista Problems with Magical Forest?

Do you still have the other computer? Try to see if it is happening on there. Also did you log out and back in? Sometimes this helps with this kind of issue. Have you deleted you temporary internet files and cookies? Do you have more than one account? Is it happening on those accounts too?

I have XP on my desktop and Vista on my laptop. I own charms on 3 accounts. I am not having a problem like this on either of my computers or on any of my 3 accounts. I hope that you get this issue resolved.
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Old 12-15-2008, 03:09 AM   #10
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Default Re: Vista Problems with Magical Forest?

vista is your windows program. that is not the problem. it is a combination of flash player issues and servers still not working yet. most are fixed but not all issues have been resolved. it is not the internet service providers either. hope this helps. 4 out of 5 of our accounts worked the one that did not did the same please wait all weekend. so that seems to be a particular server

Last edited by a3doglife; 12-15-2008 at 03:11 AM..
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