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Old 12-30-2007, 09:25 PM   #1
kccjulius
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Default Unanswered: vichicle stuck in my door way

has anyone ever used costomer support and filled itout where it says vhicle stuck in door way????
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Old 12-30-2007, 09:43 PM   #2
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Default Re: vichicle stuck in my door way

I haven't ever used customer support for that particular issue.

Have you tried logging out and back in or switching pets?? Sometimes that can help.

I hope someone can be of more help or you get your response from customer support soon. good luck.
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Old 12-30-2007, 09:46 PM   #3
kccjulius
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Default Re: vichicle stuck in my door way

thanks it has been stuck for like a couple of weeks
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Old 12-30-2007, 10:34 PM   #4
xotfbox
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Default Re: vichicle stuck in my door way

something like this happened to me except my airplane got stuck in the blue area! if anyone can find a way to get it out pm me.
Old 12-30-2007, 10:51 PM   #5
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Default Re: vichicle stuck in my door way

Yes I filled it out for my daughter's adoption gift and they just ended up sending back a form letter basically that said this occasionally happens and restated the As Is user agreement to me. I called the Webkinz customer hotline and got a customer rep on the line. She helped me to get my daughter's item back withing minutes. She was very nice and helpful.
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Old 12-30-2007, 11:15 PM   #6
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Default Re: vichicle stuck in my door way

try going to customer support and going to stuck items.That happened to me and it helped.
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Old 12-31-2007, 07:16 AM   #7
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Default Re: vichicle stuck in my door way

Just switch pets and get in the car and drive away. OR if you don't have another webkinz just get in the car and drive.
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Old 12-31-2007, 07:17 AM   #8
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Default Re: vichicle stuck in my door way

I have used the Customer support form several times. It always works, but sometimes does take a few tries before the items become un-stuck.
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