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Old 05-17-2009, 07:29 PM   #1
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Default Answered: vehicles getting stuck

does anyone know what to do if a vehicle gets stuck between rooms? i waited for ganz to fix it, like they said they would, two months ago, but they are ignoring me! WHAT DO I DO
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Best Answer - Posted by Webberlily
There is a Guide! an excellent guide with very easy solution to this common problem. It is stickied in the General Discussion forum. Here is the link to it.

http://www.webkinzinsider.com/forum/...8/#post6841611

The thing is, that vehicles get stuck in doorways ALL THE TIME! It's a lot of fun to drive your cars from room to room. It's easier to learn this trick than to phone GANZ each time. Good Luck!
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Old 05-17-2009, 07:39 PM   #2
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Default Re: vehicles getting stuck

lol.... call them
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Old 05-17-2009, 07:53 PM   #3
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Default Re: vehicles getting stuck

hmm... i never thought of that! im one of those suffer through in silence exept for a letter or two girls...
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Old 05-17-2009, 07:54 PM   #4
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Default Re: vehicles getting stuck

I would call them. E-mail really doesn't work.
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Old 05-17-2009, 08:07 PM   #5
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Default Re: vehicles getting stuck

If I were you I would call Ganz, the number is posted around the site.. here let me find it for you


To conact Webkinz Customer Suport, call 1-866-932-5469. Their business hours are from 9am to 5pm, Monday to Friday, Eastern Standard Time.

So sorry it took me so long, I couldn't find it. LOL Hope I helped.

Last edited by fuzzysocks; 05-17-2009 at 08:18 PM..
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Old 05-17-2009, 08:09 PM   #6
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Default Re: vehicles getting stuck

I had some lamps stuck in a room for a long time too but they finally did get it fixed. I don't think it was as long as two months though. I just sent them a message in the comments and suggestions box, but calling them probably will result in a quicker resolution!!!
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Old 05-17-2009, 08:11 PM   #7
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Default Re: vehicles getting stuck

View Post Originally Posted by iamearwig
does anyone know what to do if a vehicle gets stuck between rooms? i waited for ganz to fix it, like they said they would, two months ago, but they are ignoring me! WHAT DO I DO
Go to the webkinz website and click on customer service, click on I have something stuck! Fill out the form, and wait. This helps me and hopefully help you
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Old 05-17-2009, 08:13 PM   #8
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Default Re: vehicles getting stuck

There is a Guide! an excellent guide with very easy solution to this common problem. It is stickied in the General Discussion forum. Here is the link to it.

http://www.webkinzinsider.com/forum/...8/#post6841611

The thing is, that vehicles get stuck in doorways ALL THE TIME! It's a lot of fun to drive your cars from room to room. It's easier to learn this trick than to phone GANZ each time. Good Luck!
Webberlily is offline Female
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