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Old 02-14-2012, 06:31 AM   #1
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SeaGazer's Avatar
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Default Answered: Valentine's Gift Box?

Aren't we supposed to find a special Valentine's gift box in our dock today (02/14)? I did not get one...
SeaGazer is offline Female
Best Answer - Posted by Webberlily
If you don't get your Valentine's Gift Box, phone GANZ.

1-866-932-5469

Phoning is the best way, not email.

Good luck!
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Old 02-14-2012, 09:14 AM   #2
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Default Re: Valentine's Gift Box?

Yes, and the box should look like this:
Click the image to open in full size.

(From the front page)

Maybe try clearing your cache, and logging back in. I hope you're able to get your gift box
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Old 02-14-2012, 10:21 AM   #3
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Default Re: Valentine's Gift Box?

If you don't get your Valentine's Gift Box, phone GANZ.

1-866-932-5469

Phoning is the best way, not email.

Good luck!
Webberlily is offline Female
Old 02-14-2012, 10:58 AM   #4
hoooo!
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Default Re: Valentine's Gift Box?

I found that if you have to log in twice, like I do, you will not get your box. Your going to have to call them to get your Valentine's box. I hope they fix these issues soon.

Little Bird
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Old 02-14-2012, 01:02 PM   #5
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Default Re: Valentine's Gift Box?

I had to call to get mine. The first time I logged in, I got a green screen. The second time I logged in, it worked, but there was no gift in my dock.

Good luck.
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Old 02-14-2012, 01:10 PM   #6
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Default Re: Valentine's Gift Box?

I just called them - this was my first time dealing with them on the phone and they were very helpful. I logged back in and found my box in my dock. There was no "announcement box" as pictured above. It came directly to my dock, that I had to expand.

Did you try to expand your dock WebkinzMomma2?
SeaGazer is offline Female
Old 02-14-2012, 01:39 PM   #7
Carly886
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Default Re: Valentine's Gift Box?

View Post Originally Posted by Webberlily
If you don't get your Valentine's Gift Box, phone GANZ.

1-866-932-5469

Phoning is the best way, not email.

Good luck!
Agreed.
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Old 02-14-2012, 02:27 PM   #8
 
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Default Re: Valentine's Gift Box?

View Post Originally Posted by SeaGazer
I just called them - this was my first time dealing with them on the phone and they were very helpful. I logged back in and found my box in my dock. There was no "announcement box" as pictured above. It came directly to my dock, that I had to expand.

Did you try to expand your dock WebkinzMomma2?
After you call and it is awarded there will not be an announcement box. They are manually placing the item in your dock so all you will be able to do is find it there and not get the pop up.
cbjhockey is offline Female
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