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-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   UserNameExists (http://www.webkinzinsider.com/forum/somebody-help-165/usernameexists-629498/)

nici06-07-2010 09:09 AM

I planned a party on the light blue color phone and when i turn on my phone to light blue i got the massage "UserNameExists" and the phone not turn on...

what can i do in order to go to my party???:wallbash:

pezzpezz1306-07-2010 10:42 AM

Re: UserNameExists
That's strange. Try logging out, clearing your cache, and then logging back in. If that doesn't work, you may have to call Ganz at 1-866-WEBKINZ. I'm sorry that your having problems, and I hope they get fixed!

pup511506-07-2010 01:31 PM

Re: UserNameExists
That has happened to me when i tried using my phone.

It is probably a kinz phone glitch. Hopefully it will be fixed soon.

try logging out and back in to webkinz world, maybe that will help.

amyms06-07-2010 01:36 PM

Re: UserNameExists
Whenever this has happened to my sister, it has required a phone call to ganz to get fixed. 1-866-webkinz. I know that when this is not a glitch, it is due to being banned from chat plus areas. But we have also had it happen for no reason, and a phone call clears it up.

LabbyLuv06-10-2010 07:09 PM

Re: UserNameExists
It is a glitch on webkinz world.
I called Ganz at 1-866-WEBKINZ and they fixed it.

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