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Old 10-26-2008, 01:16 AM   #31
1smiley
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Default Re: Used SECRET CODE as name by accident!

That is funny, though I'm sure you don't think so. I don't think you can change it, but maybe they will make an exception. Miss Birdy says to make sure it is your favorite name because it can't be changed once it's typed in.
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Old 10-26-2008, 07:18 AM   #32
hee! I'm a
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Default Re: Used SECRET CODE as name by accident!

Gypsydoodlebug,

If you call Ganz today (Sunday) and leave a mssg. (just say it's a security issue with your acct that you are concerned with and you would like some help) one of the tech's will call you on Monday or Tuesday. If you aren't around they should leave a 800 (or 866) phone number with their extension and you can call them back. Have a code ready from any of the pets on that acct for verification and a name ready as the tech will rename the pet for you.
You'd think I accidentally did the same thing since I know the drill, wouldn't you?
Yep - easier to do than I ever thought it would be!
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Old 10-27-2008, 02:31 PM   #33
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Default Re: Used SECRET CODE as name by accident!

Hi, guys! I'm happy to report that Webkinz seems to have renamed my pet based on my SUPPORT TICKET early Saturday morning! Thanks to all for the help!
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Old 10-27-2008, 02:55 PM   #34
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Default Re: Used SECRET CODE as name by accident! **RESOLVED P 4!!**

^^ That's great to hear I'm glad everything worked out.
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Old 10-27-2008, 03:46 PM   #35
elitegymnast0707
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Default Re: Used SECRET CODE as name by accident! **RESOLVED P 4!!**

great! wat is its name?
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