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Old 10-25-2009, 10:45 AM   #1
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Thumbs down Answered: Used code?

I entered the rare diamond contest on Kinzville news, and when I went to enter in my code, it said it was already used! They sent me a used code. After hours of waiting. Great.
Is there any way to fix that, or am I just going to have to deal with it?
Sparky1109 is offline Female
Best Answer - Posted by lauraanne
This has happened to me and some other people I know. You typed it in correct I am sure. Keep the code and your email and call Ganz on Monday. You could always just wait for another apple...thats what I did. Hope this helps.
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Old 10-25-2009, 11:16 AM   #2
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Default Re: Used code?

Hmm, make SURE you typed it in ExAcTlY right.

If that doesn't work... Call them tomorrow.

Or, look for another diamond and get another code, only if you really want the dress
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Old 10-25-2009, 11:18 AM   #3
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Default Re: Used code?

type it exactly right. and try to look for another diamond.
good luck!
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Old 10-25-2009, 11:18 AM   #4
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Default Re: Used code?

Did you type everything right?

Let's say the code was 91JFKAOSJF13 (made up)

If you type in 91jfkaosjf13, they code will not work. You have to type in 91JFKAOSJF13.
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Old 10-25-2009, 11:23 AM   #5
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Default Re: Used code?

Yes, fruit2o was exactly right.
The code is case-sensitive.
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Old 10-25-2009, 11:51 AM   #6
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Default Re: Used code?

This has happened to me and some other people I know. You typed it in correct I am sure. Keep the code and your email and call Ganz on Monday. You could always just wait for another apple...thats what I did. Hope this helps.
lauraanne is offline Female
Old 10-25-2009, 12:16 PM   #7
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Default Re: Used code?

I know I had it exactly right
I tried typing it, and then copy and pasting, and it still didnt work xP
If I find another diamond, can I send it to the same email?
I dont think the dress would be worth all of the time wasted on a call...
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Old 10-25-2009, 12:18 PM   #8
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Default Re: Used code?

If you're sure that you typed it in correctly, it's probably the glitch. Some members have been getting codes that have already been used
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Old 10-25-2009, 12:25 PM   #9
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Default Re: Used code?

All five of mine were already used. I actually copied and pasted it. So I TyPeD iT iN eXaCtLy right.
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Old 10-25-2009, 12:36 PM   #10
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Default Re: Used code?

Same thing happened to me too. I got a message saying the code was already used. I would call Ganz tomorrow and see if they can do something about that for you.
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