Webkinz Insider Forum

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-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   URGENT! (http://www.webkinzinsider.com/forum/somebody-help-165/urgent-486359/)

UK KinzQueen03-25-2009 04:14 PM

URGENT!
 
:'(arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr. i got kinz post from ganz last night and it keeps getting stuck when i try to opn it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :wallbash::wallbash::wallbash::wallbash::wallbash::wallbash:

any1 else got this proplem?!?!?

januarywebkinz03-25-2009 04:31 PM

Re: URGENT!
 
I get this problem a lot :-\

AKayeR03-25-2009 04:36 PM

Re: URGENT!
 
log off and then log back on

UK KinzQueen03-25-2009 04:44 PM

Re: URGENT!
 
that didn't work. i even left it a night and it still wont work!

MMoosse33503-25-2009 05:15 PM

Re: URGENT!
 
This happens to me a lot, i have 10 letters from "your furry friends of webkinz world" and it bugs me cause i can't open it when i do it just stays like an envelope aaaaaaarrrrrrrrrrrrrrgggggggggggghhhhhhhhhhhhhh!!!!!!>:)

SmileyMS03-25-2009 05:31 PM

Re: URGENT!
 
This happen to me and i have 2 kinz post from dec that will not open I think i tried everything. Sorry I have no advice!!!!!

wistcottage03-25-2009 06:52 PM

Re: URGENT!
 
This has happened to me often- usually logging out and then back in fixes it. If not, nightly maintenance will usually fix it. Hope this helps

EXOTERIC03-25-2009 07:01 PM

Re: URGENT!
 
Well...it's not fixing itself. I can make a few suggestions that
may help but you may need to call them in the end.


Try to clear your cache and cookies...log in and attempt.
Try different browsers....log in and attempt.

Use the report stuck items in the customer support section of Webkinz.

Here is the link:

Webkinz® - I Have Something Stuck!

And, if those don't solve it...call 1866WEBKINZ 9-5 EST M-F.

cheekiegirl03-25-2009 07:05 PM

Re: URGENT!
 
OMG!! I have that SAME problem!!!!!!!! I have NO advice i am using thiis tread to try to help me

webkinz90103-25-2009 07:05 PM

Re: URGENT!
 
I'm sorry! Try the link Exoteric posted- best of luck to you! ;)


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