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Old 09-24-2008, 07:49 PM   #11
i think imma
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Default Re: Kicked out of Account

u sholud contact justin, he might b able 2 help u
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Old 09-24-2008, 07:55 PM   #12
SbastienMichel
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Default Re: Kicked out of Account

How? I've never done it before?
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Old 09-24-2008, 11:44 PM   #13
FIA
FluffyInAlabama
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Default Re: Kicked out of Account

View Post Originally Posted by MysticKiddyKat
How would I report it to an admin? I think people should know.
Several of the other November Webkinz have been adopted since the system update on the 17th, so I don't think this is a case of the programming not being loaded. If you're getting a message about the code already being used, that sounds like a different issue. If you are certain you are entering the code correctly (double, and triple check it) then contact Ganz to let them know what is going on. Hopefully one of the Customer Service Reps will be able to sort it out for you.
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Old 09-25-2008, 05:03 AM   #14
rleong
 
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Default Re: Kicked out of Account

Mystic:

Can you upload pictures of the plush so we can put your new acquisition on the front page?
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Old 09-25-2008, 06:05 AM   #15
kaylaspot1996
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Default Re: Kicked out of Account

I'm so sorry this hapened to you
Maybe you'll be able to get back in your account once the fish is an official member in the Webkinz Pets and stuff book

---------- kaylaspot1996 added 3 Minutes and 27 Seconds later ----------

View Post Originally Posted by FIA
Several of the other November Webkinz have been adopted since the system update on the 17th, so I don't think this is a case of the programming not being loaded. If you're getting a message about the code already being used, that sounds like a different issue. If you are certain you are entering the code correctly (double, and triple check it) then contact Ganz to let them know what is going on. Hopefully one of the Customer Service Reps will be able to sort it out for you.
Actually this sort of happened to me
I opened up a thread saying my Bullfrog (Dexter) code didn't work.
it turned out that i had my DUCKS code being entered when i already entered her
So yeah Are yousure you haven't mixed up codes???

Last edited by kaylaspot1996; 09-25-2008 at 06:05 AM.. Reason: Automerged Doublepost
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Old 09-25-2008, 06:45 AM   #16
wajiha44
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Default Re: Kicked out of Account

Ya its a good idea to call them. I think you adopted the pet too soon.
Old 09-25-2008, 07:26 AM   #17
OO HOO!! Newly
Gifted
 
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Default Re: Kicked out of Account

I'm sorry this happened to you, too!!

But you CAN talk to a real person. Here -- call THIS number: 1-800-724-5902. That's NOT Webkinz, it's GANZ. When the recording comes on, press 0. Tell the live person you get that you want to talk to someone regarding Webkinz. They'll transfer you to a live person ... if you get a recording, call the number again, do the same thing, and tell the person that you've JUST tried and did NOT get a person. They will FIND a live person and connect you to them. (Except if it's after hours.)

I sure hope you get to adopt your new pet TODAY!! That would drive me NUTS!! You must be going crazy.

What are you going to name it?
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Old 09-25-2008, 08:25 AM   #18
SbastienMichel
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Default Update On Kicked Out of Account

I can now enter my account, still can't see the picture of the Trigger Fish and I did not receive the gift box for the fish. I did however notice that I got way more then 2000 kincash for each pet. I had 8300 and now over 15,000. Mpt sure if it's a glitch, but I'm not complaining.
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Old 09-25-2008, 08:29 AM   #19
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Default Re: Update On Kicked Out of Account

Congratulations!!! I'm sure the gift box and picture of your new pet will show up in a few days, sometimes it just happens that way with new releases. As to the extra cash, once you hit 10 adoptions, you receive more cash - I think it's 3500kc per adoption, but I could be wrong. Anyways, hang in there, your gift box will surely show up soon!!!
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Old 09-25-2008, 08:32 AM   #20
SbastienMichel
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Default Re: Update On Kicked Out of Account

That is cool if they give more cash. I have a total of 18 webkinz now.
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