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Old 09-24-2008, 07:31 PM   #1
SbastienMichel
Webkinz :)
 
MysticKiddyKat's Avatar
MysticKiddyKat is an unknown quantity at this point

Default Unanswered: Kicked out of Account

I recently (meaning today) purchased a Trigger Fish which is one of Oct. pets. I thought i would be able to enter the code and use it. I enter the code and did the next step. I hit next and it tells me the code has already been used and when I tried to log back into my account it just says it's going to log me out.

Did I do the fish to early? Any Idea?
MysticKiddyKat is offline
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Old 09-24-2008, 07:32 PM   #2
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menacedog's Avatar
menacedog will become famous soon enough

Default Re: Kicked out of Account

Yeah it might be too early... Where did you get it?!?
menacedog is offline Female
Old 09-24-2008, 07:33 PM   #3
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tyler195's Avatar
tyler195 is a jewel in the roughtyler195 is a jewel in the rough

Default Re: Kicked out of Account

E-mail Ganz about it,That is all i can tell you.
tyler195 is offline Male
Old 09-24-2008, 07:34 PM   #4
 
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Default Re: Kicked out of Account

I haven't had any experience with this personally. But, I would try the following (so we can narrow it down) if you haven't already.

Delete your browser's cache (internet history, cookies, cache). - if you need help doing this, let me know.

Update your Browser. - If you are using Firefox you may want to try logging in with Internet Explorer.

If both of those do not work, it sounds like it may be a problem with the system. And I would suggest you contact GANZ via the following -

(PS. you have to be 18+ to call )

Quote:
If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

eMail: support@webkinz.com

MissGnomie is offline Female
Old 09-24-2008, 07:36 PM   #5
SbastienMichel
Webkinz :)
 
MysticKiddyKat's Avatar
MysticKiddyKat is an unknown quantity at this point

Default Re: Kicked out of Account

I just email them. I wish you could actually talk to a real person.
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Old 09-24-2008, 07:39 PM   #6
 
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MissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck NorrisMissGnomie is better than Chuck Norris

Default Re: Kicked out of Account

View Post Originally Posted by MysticKiddyKat
I just email them. I wish you could actually talk to a real person.
Leaving a voice mail will usually get you in contact with a rep within 48 hours. depending on how busy things are. - But at times, it is easier just to drop an email ... lol
MissGnomie is offline Female
Old 09-24-2008, 07:40 PM   #7
Toph is a
Gift Guru
 
cocogirl211's Avatar
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Default Re: Kicked out of Account

This pet has not been adopted, or not yet, for WI I believe. If you can get pictures of the PSI and PSF, the welcoming box...
Just like the buffalo, I believe that you're going to have to wait for the programming on the trigger fish to be finished by GANZ
cocogirl211 is offline Female
Old 09-24-2008, 07:42 PM   #8
SbastienMichel
Webkinz :)
 
MysticKiddyKat's Avatar
MysticKiddyKat is an unknown quantity at this point

Default Re: Kicked out of Account

SO, It's just because they haven't programmed it yet. So when it's done I'll most likely be able to get into my account which could not be till oct.

LOL , OH NO
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Old 09-24-2008, 07:47 PM   #9
Gifted
 
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Default Re: Kicked out of Account

Might be. I'd report this to an admin, bc there's been no report of a finding of one of these...
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Old 09-24-2008, 07:49 PM   #10
SbastienMichel
Webkinz :)
 
MysticKiddyKat's Avatar
MysticKiddyKat is an unknown quantity at this point

Default Re: Kicked out of Account

How would I report it to an admin? I think people should know.
MysticKiddyKat is offline
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