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Old 07-22-2009, 11:29 AM   #1
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Default Answered: Unused pet code already used?

Yesterday i brought home my brand new pet (a lilKinz Bulldog), and opened the tag this morning, excited to add a new addition to my Webkinz Family. Whenever i put the newly opened code into the adoption center, it says it was already in use, and to go to customer service and fill our the questions. So i did so, and got an automated email back. What can Ganz possibally do for a stolen webkinz code?
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Best Answer - Posted by lemony
call them 1866webkinz and they should be able to help.........if not contact the store and let them know............good luck'
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Old 07-22-2009, 11:36 AM   #2
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Default Re: Unused pet code already used?

I don't believe they can do anything. Your best bet would be to go to the store that you bought it from and explain the situation even though they most likely won't be able to do anything about it. Sorry that happened to you!
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Old 07-22-2009, 11:59 AM   #3
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Default Re: Unused pet code already used?

Sorry that happened to you! Just in case you want to contact them further, there is a link in my siggie that says Contacting GANZ. I'm not sure they can do anything about it though. Once again sorry that happened, you must be very disappointed.
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Old 07-22-2009, 01:55 PM   #4
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Default Re: Unused pet code already used?

call them 1866webkinz and they should be able to help.........if not contact the store and let them know............good luck'
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Old 07-22-2009, 03:52 PM   #5
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Default Re: Unused pet code already used?

Well good job on contacting them right away! First just wait a few days because they will get back to you. Also try calling them. The number is 1866-WEBKINZ. If you really need to - go back and return it for a new one. I think that is your best bet. Sorry this happened to you!
Old 07-22-2009, 04:01 PM   #6
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Default Re: Unused pet code already used?

What you should do is call them at 1 866 WEBKINZ and explain what happened. Then, you give them the code you have, and they will give you a new one. They will also terminate the account that entered your code (I think that's what the rules say)

Good luck!!
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Old 07-22-2009, 04:45 PM   #7
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Default Re: Unused pet code already used?

you should call ganz. They might be able to help you . if you need the number it is 1-866-webkinz. Hope i helped!
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