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Old 10-24-2010, 06:05 PM   #1
dawn6767
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Default Unanswered: Unlock Pumpkin?

I got my 12 candies. The unlock didn't work. Logged out, back in, cleared cache. Pumpkin is in dock doesn't open a screen to "carve". Can put in room but it just sits there. The candies are still showing in basket? Did this happen to anyone else. It happened on both my US and Asian account. Thanks

Just looked on front page so it is happening to everyone.

Last edited by dawn6767; 10-24-2010 at 06:08 PM.. Reason: Got an answer
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Old 10-24-2010, 06:53 PM   #2
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Default Re: Unlock Pumpkin?

indeed it is happening to everyone
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Old 10-24-2010, 06:54 PM   #3
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Default Re: Unlock Pumpkin?

Looks like a lot of people are having this very same problem. The word is if you got last years pumpkin then you cannot carve this one, that is what some are thinking... I would just hold out until tomorrow and give customer service a call

Why they would make it so you can't carve this years I have no clue, I really doubt that is the answer though, they advertising all new things to carve our pumpkins. This is probably a programming glitch.

I wish you luck and hope they get this fixed asap!

btw... congrats on getting your pumpkin!
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