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Old 04-02-2011, 12:19 PM   #1
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Angry Unanswered: Unity Player 3D not downloading?

So, yesterday I bought my first 'Mazin' Hamster, unlocked it, and went to the Map of Kinzville, clicked on " 'Mazin' Hamsters" and it told me to download Unity Player 3D. So I did, still said I needed to download it. Downloaded it about 5 times on 3 different computers, still didn't work. Help!!
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Old 04-02-2011, 01:02 PM   #2
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Default Re: Unity Player 3D not downloading?

MAZIN' Hamsters - Webkinz Insider Wiki
Quote:
To download "Unity Web Player", just go to the Mazin' Hamster feature in Webkinz World. If your system does not have the program, you will be prompted to download it. This download only takes a couple of minutes.
Did you do as that says? ^^^
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Old 04-02-2011, 05:17 PM   #3
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Default Re: Unity Player 3D not downloading?

View Post Originally Posted by mickey26
MAZIN' Hamsters - Webkinz Insider Wiki
Did you do as that says? ^^^
Umm did you even read my thread? I downloaded it at LEAST 5 times on three different computers!
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Old 04-02-2011, 05:45 PM   #4
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Default Re: Unity Player 3D not downloading?

Hi, Madison! Okay sorry to say this but some computers can't download it because they're older computers. Now if it isn't working and they are new try contacting Ganz if you can't get it to work at all. If your under the age of 18+ then you might ask your parents to contact them. Here is a wiki page on contacting them....http://www.webkinzinsider.com/wiki/Contact_Ganz I hope you get it fixed soon if possibe!
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Old 04-02-2011, 07:21 PM   #5
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Default Re: Unity Player 3D not downloading?

I had a lot of trouble w/Mazin Hamsters (Unity player) at first. I ended up calling Ganz. I have an old laptop and I eventually had to add some memory to it, just to get Unity to run.

BUT, when I first installed in, Ganz told me to log out of WW, clear my cache, and then shut down the computer and log back in.

They also recommended trying Firefox and I know some people have better luck with Firefox than with IE.

Fingers crossed for you!
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Old 04-03-2011, 07:42 AM   #6
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Default Re: Unity Player 3D not downloading?

Thank you, everyone! I'll call Ganz, but I usually don't have a good time getting ahold of them. My computer is fairly new with a LOT of space left on it...
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